Building Belonging in a Hybrid Healthcare Workforce
Wed Aug 06 2025
In this episode of the Cohesion Podcast, Miriam Connaughton speaks with Jim O’Gorman, Chief People Officer at Included Health, about designing belonging and connectedness in a distributed healthcare workforce. Jim shares how his team reinvested office savings into ERGs and in-person experiences, how they separate orientation from onboarding, and why psychological safety matters more than ever in a dispersed workforce.
From playlists and Slack channels to leadership development and DEI strategy, this episode offers practical guidance on how to build a people-first culture—with intention.
Episode Segments:
1. Getting to Know Jim
00:00: From Hulu to healthcare—Jim shares career highlights, personal stories, and a favorite show.
2. Rethinking Belonging
04:53: Why employees feel lonelier than ever—and how we’ve misunderstood engagement.
3. Leading a Remote Culture
08:09: How Included Health uses travel, ERGs, and curated moments to foster connection.
4. Generational Diversity in the Workplace
18:06: What really divides (and unites) different generations—and how to focus on what matters.
5. Onboarding with Purpose
21:31: Why onboarding and orientation should be separate—and how to create early connection.
6. Inclusion & Performance
28:04: Beyond checkboxes—how DEI connects to performance, safety, and true belonging.
7. Equipping Leaders
32:00: Why junior managers are under pressure—and how to support them in a remote world.
8. Tech That Connects
35:11: Using tools like Slack, playlists, and walk-on songs to scale human connection.
“We need to stop running from connectedness. Remote work requires more—not less—humanity in how we lead.” – Jim O’Gorman
🔔 Subscribe to the Cohesion Podcast for more expert insights on employee experience, internal communications, and culture.
🌐 Learn more about Simpplr: www.simpplr.com
📎 Connect with Jim: LinkedIn
#EmployeeExperience #BelongingAtWork #RemoteLeadership #HybridWorkforce #HealthcareCulture #InternalComms #PeopleStrategy #LeadershipEnablement
More
In this episode of the Cohesion Podcast, Miriam Connaughton speaks with Jim O’Gorman, Chief People Officer at Included Health, about designing belonging and connectedness in a distributed healthcare workforce. Jim shares how his team reinvested office savings into ERGs and in-person experiences, how they separate orientation from onboarding, and why psychological safety matters more than ever in a dispersed workforce. From playlists and Slack channels to leadership development and DEI strategy, this episode offers practical guidance on how to build a people-first culture—with intention. Episode Segments: 1. Getting to Know Jim 00:00: From Hulu to healthcare—Jim shares career highlights, personal stories, and a favorite show. 2. Rethinking Belonging 04:53: Why employees feel lonelier than ever—and how we’ve misunderstood engagement. 3. Leading a Remote Culture 08:09: How Included Health uses travel, ERGs, and curated moments to foster connection. 4. Generational Diversity in the Workplace 18:06: What really divides (and unites) different generations—and how to focus on what matters. 5. Onboarding with Purpose 21:31: Why onboarding and orientation should be separate—and how to create early connection. 6. Inclusion & Performance 28:04: Beyond checkboxes—how DEI connects to performance, safety, and true belonging. 7. Equipping Leaders 32:00: Why junior managers are under pressure—and how to support them in a remote world. 8. Tech That Connects 35:11: Using tools like Slack, playlists, and walk-on songs to scale human connection. “We need to stop running from connectedness. Remote work requires more—not less—humanity in how we lead.” – Jim O’Gorman 🔔 Subscribe to the Cohesion Podcast for more expert insights on employee experience, internal communications, and culture. 🌐 Learn more about Simpplr: www.simpplr.com 📎 Connect with Jim: LinkedIn #EmployeeExperience #BelongingAtWork #RemoteLeadership #HybridWorkforce #HealthcareCulture #InternalComms #PeopleStrategy #LeadershipEnablement