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Customer Centric Retailing Podcast

Anil Patel
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This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Top 54% by pitch volume (Rank #27015 of 50,000)Data updated Feb 10, 2026

Key Facts

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N/A
Episodes
59
Founded
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Category
Business
Number of listeners
Private
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Public snapshot
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Canonical: https://podpitch.com/podcasts/customer-centric-retailing-podcast
Reply rate: Under 2%

Latest Episodes

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Custom Orthotics & Performance Footwear Brand's Approach to Customer Experience

Mon Oct 27 2025

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In this episode, our special guest, Mitch Dodd, President of Kintec Footwear + Orthotics, discusses how to build a retail business that successfully blends human insight with technological precision.  Mitch shares his journey from the shop floor to the C-suite and how Kintec’s commitment to expertise, innovation, and customer care drives growth across its 20 locations. This episode further explores leadership grounded in empathy, the challenges of omnichannel retail, and how empowering people remains the key to delivering exceptional customer experiences. Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn

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In this episode, our special guest, Mitch Dodd, President of Kintec Footwear + Orthotics, discusses how to build a retail business that successfully blends human insight with technological precision.  Mitch shares his journey from the shop floor to the C-suite and how Kintec’s commitment to expertise, innovation, and customer care drives growth across its 20 locations. This episode further explores leadership grounded in empathy, the challenges of omnichannel retail, and how empowering people remains the key to delivering exceptional customer experiences. Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn

Key Metrics

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Pitches sent
12
From PodPitch users
Rank
#27015
Top 54% by pitch volume (Rank #27015 of 50,000)
Average rating
N/A
Ratings count may be unavailable
Reviews
N/A
Written reviews (when available)
Publish cadence
N/A
Episode count
59
Data updated
Feb 10, 2026
Social followers
N/A

Public Snapshot

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BusinessPodcasts
Country
India
Language
EN-US
Language (ISO)
Release cadence
N/A
Latest episode date
Mon Oct 27 2025

Audience & Outreach (Public)

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Audience range
Private
Hidden on public pages
Reply rate band
Under 2%
Public band
Response time band
Private
Hidden on public pages
Replies received
Private
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Presence & Signals

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Contact available
Yes
Masked on public pages
Sponsors detected
Yes
Guest format
No

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No public profiles listed.

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Monthly listeners49,360
Reply rate18.2%
Avg response4.1 days
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Frequently Asked Questions About Customer Centric Retailing Podcast

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What is Customer Centric Retailing Podcast about?

This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]

How often does Customer Centric Retailing Podcast publish new episodes?

Customer Centric Retailing Podcast publishes on a variable schedule.

How many listeners does Customer Centric Retailing Podcast get?

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