Hands-on Leadership: Closing Process Gaps and Iterating AI Strategy
Wed Jan 28 2026
How can leaders make better data-driven decisions?
Jess Carter shares some of her recent reflections on leadership, from improving workflows within the organization to navigating AI. She talks about how leaders can stay hands-on, spot problems before they turn into bigger issues that impact the business, and earn their team's trust.
In this episode, you'll learn:
The questions leaders need to ask to identify problems in the organization
Tips for democratizing decision-making
How a personal philosophy around AI leads to more confident decisions
Things to listen for:
(00:00) Introduction to the episode
(01:05) A methodology for spotting problems you might otherwise miss
(04:40) Showing up and building trust with your team
(06:26) Democratizing problem-solving
(08:23) How to start figuring out your AI philosophy
Jess's LinkedIn: https://www.linkedin.com/in/jessicaccarter/
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How can leaders make better data-driven decisions? Jess Carter shares some of her recent reflections on leadership, from improving workflows within the organization to navigating AI. She talks about how leaders can stay hands-on, spot problems before they turn into bigger issues that impact the business, and earn their team's trust. In this episode, you'll learn: The questions leaders need to ask to identify problems in the organization Tips for democratizing decision-making How a personal philosophy around AI leads to more confident decisions Things to listen for: (00:00) Introduction to the episode (01:05) A methodology for spotting problems you might otherwise miss (04:40) Showing up and building trust with your team (06:26) Democratizing problem-solving (08:23) How to start figuring out your AI philosophy Jess's LinkedIn: https://www.linkedin.com/in/jessicaccarter/