Build an ugly MVP and watch your startup win with Taylor Halliday
Tue Dec 16 2025
In this episode of Delivered, you can learn why speed and customer feedback matter more for startup success than building the perfect product.
We sat down with Taylor Halliday, co-founder and CEO of Ravenna, and a serial entrepreneur. Under his leadership, Ravenna raised $15 million in funding and gained recognition for its innovative Slack-native platform that streamlines support for IT, HR, and revenue operations teams. Before Ravenna, Taylor founded multiple companies, served as Director of AI Engineering at Zapier, and completed a Y Combinator fellowship.
Taylor believes a startup’s only real advantage is speed. Instead of building in stealth, he advocates shipping an early MVP, learning directly from customers, and proving value fast. In a candid conversation with our host, Taylor shares hard-earned lessons that every early-stage team building in AI, SaaS, or operations tech should hear.
Key learnings:
Understand the advantages of a lean startup over a stealth startup strategyLearn how Taylor raised $15M and built Ravenna through rapid iteration and customer focusDiscover how to structure your startup to move faster and stay focusedExplore how Ravenna is reinventing internal support with AIThanks for tuning in! If you enjoyed this episode, hit that follow button so you don’t miss our next delivery.
Have feedback or want to recommend a future guest? Drop us a message!
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About Infinum
Delivered is brought to you by a leading digital product agency, Infinum. We've been consulting, workshopping, and delivering advanced digital solutions since 2005.
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In this episode of Delivered, you can learn why speed and customer feedback matter more for startup success than building the perfect product. We sat down with Taylor Halliday, co-founder and CEO of Ravenna, and a serial entrepreneur. Under his leadership, Ravenna raised $15 million in funding and gained recognition for its innovative Slack-native platform that streamlines support for IT, HR, and revenue operations teams. Before Ravenna, Taylor founded multiple companies, served as Director of AI Engineering at Zapier, and completed a Y Combinator fellowship. Taylor believes a startup’s only real advantage is speed. Instead of building in stealth, he advocates shipping an early MVP, learning directly from customers, and proving value fast. In a candid conversation with our host, Taylor shares hard-earned lessons that every early-stage team building in AI, SaaS, or operations tech should hear. Key learnings: Understand the advantages of a lean startup over a stealth startup strategyLearn how Taylor raised $15M and built Ravenna through rapid iteration and customer focusDiscover how to structure your startup to move faster and stay focusedExplore how Ravenna is reinventing internal support with AIThanks for tuning in! If you enjoyed this episode, hit that follow button so you don’t miss our next delivery. Have feedback or want to recommend a future guest? Drop us a message! Delivered newsletter Delivered episodes are recorded live. Subscribe to our newsletter to stay informed about upcoming live events. When you join a live event, you can ask our guests questions and get instant answers, access exclusive content, and participate in giveaways. About Infinum Delivered is brought to you by a leading digital product agency, Infinum. We've been consulting, workshopping, and delivering advanced digital solutions since 2005. Let's stay connected! LinkedIn YouTube