Anne Unsworth | What NLP Can Teach Leaders About Communication
Mon Jan 19 2026
In this episode, Julian welcomes Anne Unsworth, founding director of Clear Path Success and certified trainer of NLP and hypnosis. Anne shares her fascinating journey into the world of NLP, which began during a challenging period in her life following the collapse of a family business. What started as a personal development need evolved into a passion, leading her through practitioner, master practitioner, and trainer certifications - including completing her initial training just days before the first COVID lockdown. Anne brings a unique perspective, combining her extensive FMCG corporate background with deep expertise in how we communicate, think, and create our version of reality.
The conversation explores why communication remains one of the biggest challenges in organisations, despite being something we do constantly. Anne explains the NLP communication model, revealing that only 7% of our communication comes from the words we use, with the rest driven by body language and tone. She shares practical tools like the hierarchy of ideas, which helps people shift between detailed and strategic thinking, and discusses how understanding someone's "model of the world" can transform workplace relationships. Whether you're a leader wanting to connect more effectively with your team or simply curious about why emails so often get misread, this episode offers valuable insights into the art and science of communication.
Connect with Anne:
LinkedIn: https://www.linkedin.com/in/anne-unsworth-3474992/
Website: https://clearpathsuccess.com/
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If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com
You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2
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In this episode, Julian welcomes Anne Unsworth, founding director of Clear Path Success and certified trainer of NLP and hypnosis. Anne shares her fascinating journey into the world of NLP, which began during a challenging period in her life following the collapse of a family business. What started as a personal development need evolved into a passion, leading her through practitioner, master practitioner, and trainer certifications - including completing her initial training just days before the first COVID lockdown. Anne brings a unique perspective, combining her extensive FMCG corporate background with deep expertise in how we communicate, think, and create our version of reality. The conversation explores why communication remains one of the biggest challenges in organisations, despite being something we do constantly. Anne explains the NLP communication model, revealing that only 7% of our communication comes from the words we use, with the rest driven by body language and tone. She shares practical tools like the hierarchy of ideas, which helps people shift between detailed and strategic thinking, and discusses how understanding someone's "model of the world" can transform workplace relationships. Whether you're a leader wanting to connect more effectively with your team or simply curious about why emails so often get misread, this episode offers valuable insights into the art and science of communication. Connect with Anne: LinkedIn: https://www.linkedin.com/in/anne-unsworth-3474992/ Website: https://clearpathsuccess.com/ ########## If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2 ##########