339: Dual Agency Gone Wrong
Mon Feb 02 2026
We've talked about dual agency a lot over the years. We've shared why it can work, when it feels straightforward, and how staying factual and neutral has always been the goal.
In this episode, Alissa shares a real transaction that happened a while ago where dual agency went wrong. And although a lot of time has passed, the lessons still matter.
Things didn't fall apart because of a bad inspection. Not because of shady advice. But because of trust, distance, emotions, and a perfect storm of circumstances that turned a clean deal into a full-on gut punch.
We're walking through the entire story from start to finish so you can hear exactly what happened, what we would do differently, and the lessons every Realtor can take from it. Even if dual agency is illegal in your state, there are still big takeaways here around inspections, communication, and how quickly things can unravel when buyers don't feel secure.
Here's what we cover in this episode:
Why dual agency felt simple… until it didn't
How out-of-state buyers and trust issues complicated everything
What happens when buyers skip the inspection (and won't FaceTime)
Why a clean inspection report can still kill a deal
The emotional toll of representing both sides
The social media post that officially ended the relationship
What we would change next time
How to protect your professionalism when things go sideways
This episode is honest, vulnerable, and very real. It's podcast therapy, y'all. Take what works, leave the rest, and let this be your reminder that even experienced Realtors can get humbled.
Key Quotes & Takeaways
"I genuinely believe I handled it right, but dual agency made it impossible for them to hear me." -Alissa
"Sometimes you do everything correctly and it still goes wrong." -Katy
"A clean inspection report doesn't matter if trust is already broken." -Alissa
"This is why residential real estate is emotional, not logical." -Katy
"This was my karma moment, and I will never forget how it felt." -Alissa
Products, People & Previous Episodes Mentioned:
Email Templates 101
Agent Systems 101
FREE Database Template
Want to toast someone on the show?
Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com.
Leave us a review at http://ratethispodcast.com/hustlehumbly
Music:
Straight A's by Connor Price
The Good Life by Summer Kennedy
https://uppbeat.io/t/matrika/be-the-one
License code: UDHIJOOTAN3SJMZG
More
We've talked about dual agency a lot over the years. We've shared why it can work, when it feels straightforward, and how staying factual and neutral has always been the goal. In this episode, Alissa shares a real transaction that happened a while ago where dual agency went wrong. And although a lot of time has passed, the lessons still matter. Things didn't fall apart because of a bad inspection. Not because of shady advice. But because of trust, distance, emotions, and a perfect storm of circumstances that turned a clean deal into a full-on gut punch. We're walking through the entire story from start to finish so you can hear exactly what happened, what we would do differently, and the lessons every Realtor can take from it. Even if dual agency is illegal in your state, there are still big takeaways here around inspections, communication, and how quickly things can unravel when buyers don't feel secure. Here's what we cover in this episode: Why dual agency felt simple… until it didn't How out-of-state buyers and trust issues complicated everything What happens when buyers skip the inspection (and won't FaceTime) Why a clean inspection report can still kill a deal The emotional toll of representing both sides The social media post that officially ended the relationship What we would change next time How to protect your professionalism when things go sideways This episode is honest, vulnerable, and very real. It's podcast therapy, y'all. Take what works, leave the rest, and let this be your reminder that even experienced Realtors can get humbled. Key Quotes & Takeaways "I genuinely believe I handled it right, but dual agency made it impossible for them to hear me." -Alissa "Sometimes you do everything correctly and it still goes wrong." -Katy "A clean inspection report doesn't matter if trust is already broken." -Alissa "This is why residential real estate is emotional, not logical." -Katy "This was my karma moment, and I will never forget how it felt." -Alissa Products, People & Previous Episodes Mentioned: Email Templates 101 Agent Systems 101 FREE Database Template Want to toast someone on the show? Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at http://ratethispodcast.com/hustlehumbly Music: Straight A's by Connor Price The Good Life by Summer Kennedy https://uppbeat.io/t/matrika/be-the-one License code: UDHIJOOTAN3SJMZG