Insurance Sync with Josh Hall
Fri Jan 23 2026
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Josh Hall from ManageMy to discuss the modernization of the insurance industry. They explore the need for improved customer experiences, the impact of technology on operations, and the importance of leadership in driving change. The conversation highlights the role of AI and automation in enhancing efficiency and customer satisfaction, as well as the necessity of metrics in evaluating success. Josh emphasizes the importance of nurturing young leaders in the industry to ensure its future growth and innovation.
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In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Josh Hall from ManageMy to discuss the modernization of the insurance industry. They explore the need for improved customer experiences, the impact of technology on operations, and the importance of leadership in driving change. The conversation highlights the role of AI and automation in enhancing efficiency and customer satisfaction, as well as the necessity of metrics in evaluating success. Josh emphasizes the importance of nurturing young leaders in the industry to ensure its future growth and innovation.