Rebuilding at Scale: Modern Insurance Technology with David Ditillo
Wed Jan 28 2026
In this episode, host Olivier Lafontaine chats with David Ditillo, CIO of Corebridge Financial, about the large-scale changes that followed Corebridge's separation from AIG. David explains how the company rebuilt its technology foundation while ensuring customers and partners continued to receive reliable service, whether by migrating to the cloud or rolling out new systems.
You'll hear Corebridge's perspective on AI and how it anticipates leveraging new digital capabilities. David also illustrates why having the right people and processes in place, along with careful planning, makes a huge difference in keeping the technology reliable in an ever-evolving industry that's all about long-term commitments.
Key Takeaways:
Corebridge rebuilt its technology foundation after separating from AIG, all while continuing to support daily operations and positioning the company for future growth.
Corebridge is actively exploring AI to enhance digital experiences and prepare for the next generation of customer and partner solutions.
Cross-organizational commitment to communication, collaboration, and trust is driving successful change and creating a resilient technology ecosystem.
Jump Into the Conversation:
(00:00) Meet David Ditillo
(02:02) From Brooklyn to CIO: David's entry into financial services and insurance
(04:37) Corebridge's transition from AIG and new company launch
(08:39) What a clean slate could mean for insurance technology
(11:21) Rebranding and updating digital touchpoints for customers and partners
(13:43) Managing communication and change across a large organization
(17:06) The importance of strong partnerships during complex programs
(23:23) How AI is reshaping priorities for insurers
(26:21) Human connection and its lasting role in financial guidance
(30:22) Trends that may shape the next decade of insurance technology
(32:55) Why flexibility matters when evaluating emerging tools and platforms
Resources:
Connect with David Ditillo: https://www.linkedin.com/in/ditillo/ Learn more about Corebridge Financial: https://www.corebridgefinancial.com/home Connect with Olivier Lafontaine: https://www.linkedin.com/in/olivierlafontaine/
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In this episode, host Olivier Lafontaine chats with David Ditillo, CIO of Corebridge Financial, about the large-scale changes that followed Corebridge's separation from AIG. David explains how the company rebuilt its technology foundation while ensuring customers and partners continued to receive reliable service, whether by migrating to the cloud or rolling out new systems. You'll hear Corebridge's perspective on AI and how it anticipates leveraging new digital capabilities. David also illustrates why having the right people and processes in place, along with careful planning, makes a huge difference in keeping the technology reliable in an ever-evolving industry that's all about long-term commitments. Key Takeaways: Corebridge rebuilt its technology foundation after separating from AIG, all while continuing to support daily operations and positioning the company for future growth. Corebridge is actively exploring AI to enhance digital experiences and prepare for the next generation of customer and partner solutions. Cross-organizational commitment to communication, collaboration, and trust is driving successful change and creating a resilient technology ecosystem. Jump Into the Conversation: (00:00) Meet David Ditillo (02:02) From Brooklyn to CIO: David's entry into financial services and insurance (04:37) Corebridge's transition from AIG and new company launch (08:39) What a clean slate could mean for insurance technology (11:21) Rebranding and updating digital touchpoints for customers and partners (13:43) Managing communication and change across a large organization (17:06) The importance of strong partnerships during complex programs (23:23) How AI is reshaping priorities for insurers (26:21) Human connection and its lasting role in financial guidance (30:22) Trends that may shape the next decade of insurance technology (32:55) Why flexibility matters when evaluating emerging tools and platforms Resources: Connect with David Ditillo: https://www.linkedin.com/in/ditillo/ Learn more about Corebridge Financial: https://www.corebridgefinancial.com/home Connect with Olivier Lafontaine: https://www.linkedin.com/in/olivierlafontaine/