AI in action: Practical lessons on adoption and opportunity from Sage
Thu Feb 05 2026
In this episode of Clarasys podcast, Principal Consultant and AI Lead Sarah Rigby sits down with Mahbub Gani, Principal Data Scientist at Sage, to explore how one of the world’s leading software companies is harnessing AI to drive business value, transform customer experience, and stay ahead in a rapidly evolving landscape.
From Sage’s journey with classical machine learning to the latest advances in generative and agentic AI, Mahbub shares practical lessons on cutting through the hype, designing for scale, and building a culture that embraces change. Discover how Sage balances experimentation with robust delivery, manages the surprises that come with innovation, and ensures high adoption rates across teams. You’ll also hear candid advice for organisations at the start of their AI journey, including why slowing down and thoughtful strategy matter more than ever.
Whether you’re curious about the business impact of AI, looking for tips on driving adoption, or want to understand the future of agentic AI, this episode is packed with actionable insights and honest reflections from the front lines of enterprise AI.
Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/podcast/ai-in-action-practical-lessons-on-adoption-and-opportunity-from-sage
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In this episode of Clarasys podcast, Principal Consultant and AI Lead Sarah Rigby sits down with Mahbub Gani, Principal Data Scientist at Sage, to explore how one of the world’s leading software companies is harnessing AI to drive business value, transform customer experience, and stay ahead in a rapidly evolving landscape. From Sage’s journey with classical machine learning to the latest advances in generative and agentic AI, Mahbub shares practical lessons on cutting through the hype, designing for scale, and building a culture that embraces change. Discover how Sage balances experimentation with robust delivery, manages the surprises that come with innovation, and ensures high adoption rates across teams. You’ll also hear candid advice for organisations at the start of their AI journey, including why slowing down and thoughtful strategy matter more than ever. Whether you’re curious about the business impact of AI, looking for tips on driving adoption, or want to understand the future of agentic AI, this episode is packed with actionable insights and honest reflections from the front lines of enterprise AI. Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/podcast/ai-in-action-practical-lessons-on-adoption-and-opportunity-from-sage