Episode 15: Rethinking Transaction Banking in a Digital-First Era
Wed Apr 30 2025
We are excited to have K. Subramanian, a seasoned banking leader with three decades of experience across the Middle East, in this episode of Observability Talk.
Subramanian walks us through the evolution of transaction banking—from paper-based workflows to real-time digital ecosystems—and how banks today are managing complex architectures, interconnected APIs, and rising customer expectations.He shares valuable lessons from implementing multiple core and internet banking rollouts, highlighting why business alignment, leadership sponsorship, and customer-centricity are vital to successful transformation.
We also delve into how observability, traceability, and transparency are becoming pillars of trust in digital banking, the promise of automation and GenAI in scaling transaction processing, and how the Middle East is leapfrogging in real-time payments and CBDC innovations.
Show Notes
K Subramanian on LinkedIn - https://www.linkedin.com/in/subramanian-k-59379519/ UAE Central Bank’s M-Bridge (https://www.centralbank.ae/en/our-operations/fintech-digital-transformation/mbridge/) and Aani Payment System (https://aep.ae/) Swift GPI for real-time payment traceability - https://www.swift.com/products/swift-gpiBook Recommendations
The Power of Your Subconscious Mind by Joseph Murphy - https://www.goodreads.com/book/show/68984.The_Power_of_Your_Subconscious_Mind Books by Neville Goddard - https://www.goodreads.com/author/list/53919.Neville_Goddard
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We are excited to have K. Subramanian, a seasoned banking leader with three decades of experience across the Middle East, in this episode of Observability Talk. Subramanian walks us through the evolution of transaction banking—from paper-based workflows to real-time digital ecosystems—and how banks today are managing complex architectures, interconnected APIs, and rising customer expectations.He shares valuable lessons from implementing multiple core and internet banking rollouts, highlighting why business alignment, leadership sponsorship, and customer-centricity are vital to successful transformation. We also delve into how observability, traceability, and transparency are becoming pillars of trust in digital banking, the promise of automation and GenAI in scaling transaction processing, and how the Middle East is leapfrogging in real-time payments and CBDC innovations. Show Notes K Subramanian on LinkedIn - https://www.linkedin.com/in/subramanian-k-59379519/ UAE Central Bank’s M-Bridge (https://www.centralbank.ae/en/our-operations/fintech-digital-transformation/mbridge/) and Aani Payment System (https://aep.ae/) Swift GPI for real-time payment traceability - https://www.swift.com/products/swift-gpiBook Recommendations The Power of Your Subconscious Mind by Joseph Murphy - https://www.goodreads.com/book/show/68984.The_Power_of_Your_Subconscious_Mind Books by Neville Goddard - https://www.goodreads.com/author/list/53919.Neville_Goddard