S3 Ep4 - Sales Is Everyone’s Job: The Organizational Psychology of Trust, Clarity & Buyer Behavior
Fri Feb 06 2026
Sales isn’t just a department—it’s a set of behaviors that show up in every role. In this episode, Morgan Ashworth and Dr. Elizabeth Fleming unpack the organizational psychology behind buyer-seller dynamics, why expertise reduces perceived risk, and how clarity builds trust faster than persuasion ever will. You’ll hear practical ways to communicate value, listen for what customers actually need, and use curiosity as a growth engine—whether you’re selling a product, an idea, or a change initiative.
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Sales isn’t just a department—it’s a set of behaviors that show up in every role. In this episode, Morgan Ashworth and Dr. Elizabeth Fleming unpack the organizational psychology behind buyer-seller dynamics, why expertise reduces perceived risk, and how clarity builds trust faster than persuasion ever will. You’ll hear practical ways to communicate value, listen for what customers actually need, and use curiosity as a growth engine—whether you’re selling a product, an idea, or a change initiative.