Strategies for Bridging Payroll's Generational Gap
Fri Feb 06 2026
In this episode of PayTalk, we're joined by Michael Francis, MBA, CPP, and Global Payroll Director at SBA Communications, who discusses one of the most critical challenges facing the payroll industry: the generational talent gap. Michael explores strategies for attracting millennials and Gen Z to payroll careers while preserving the institutional knowledge of retiring baby boomers. We dive into rebranding payroll as a strategic, purpose-driven profession that offers technology integration, international exposure, and meaningful career growth. Michael also shares insights on succession planning, mentorship, AI adoption in payroll, and how to showcase the human impact of payroll work.
Do you have thoughts or questions about attracting new talent to payroll or bridging generational gaps in the profession? We want to hear from you! Join the conversation by reaching out via email at podcasts@payroll.org or sending a message to the PayrollOrg Facebook page.
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In this episode of PayTalk, we're joined by Michael Francis, MBA, CPP, and Global Payroll Director at SBA Communications, who discusses one of the most critical challenges facing the payroll industry: the generational talent gap. Michael explores strategies for attracting millennials and Gen Z to payroll careers while preserving the institutional knowledge of retiring baby boomers. We dive into rebranding payroll as a strategic, purpose-driven profession that offers technology integration, international exposure, and meaningful career growth. Michael also shares insights on succession planning, mentorship, AI adoption in payroll, and how to showcase the human impact of payroll work. Do you have thoughts or questions about attracting new talent to payroll or bridging generational gaps in the profession? We want to hear from you! Join the conversation by reaching out via email at podcasts@payroll.org or sending a message to the PayrollOrg Facebook page.