Ep 107 | How to Right-Size AI Expectations: Defined Work vs. Undefined Work
Sat Feb 07 2026
Expectations around AI vary between overhyped software to existential threat, so we need a simpler way to evaluate it.
That’s why the lense of defined work vs underfined work is so valuable.
In this mini episode of Property Management Frame Breakers, @Pablo Gonzalez shares a simple framework he heard on Tony Cline’s Property Management Success Podcast, and it instantly clarified how to right-size AI expectations.
You’ll learn:
🧱 The “Defined vs. Undefined Work” lens that makes AI adoption instantly clearer
🤖 What AI agents are actually good at today (and what they aren’t)
🧠 How AI gives your best teammate their “perfect assistant”
🤝 How to bring back the high-trust role your owners really want: “their guy”
🎧 Listen now if you want a no-hype way to think about AI and a practical path to using it to raise standards, reduce churn, and give your best people work that actually feels meaningful.
🎧 Here is Tony’s podcast where I got the idea.
🌟 Stay Connected with Us:
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website
Chapters:
00:00 Introduction and Personal Anecdote
00:43 Introducing the Podcast and Sponsor
01:17 Discussion on Tony Klein's Podcast
02:07 AI in Property Management
02:43 Defined vs. Undefined Work
04:15 Impact of AI on Work Fulfillment
05:15 Practical Applications of AI
07:22 Conclusion and Call to Action
More
Expectations around AI vary between overhyped software to existential threat, so we need a simpler way to evaluate it. That’s why the lense of defined work vs underfined work is so valuable. In this mini episode of Property Management Frame Breakers, @Pablo Gonzalez shares a simple framework he heard on Tony Cline’s Property Management Success Podcast, and it instantly clarified how to right-size AI expectations. You’ll learn: 🧱 The “Defined vs. Undefined Work” lens that makes AI adoption instantly clearer 🤖 What AI agents are actually good at today (and what they aren’t) 🧠 How AI gives your best teammate their “perfect assistant” 🤝 How to bring back the high-trust role your owners really want: “their guy” 🎧 Listen now if you want a no-hype way to think about AI and a practical path to using it to raise standards, reduce churn, and give your best people work that actually feels meaningful. 🎧 Here is Tony’s podcast where I got the idea. 🌟 Stay Connected with Us: 🎙️ Connect with Pablo Gonzalez on LinkedIn 📬Subscribe to Vendoroo's Weekly Newsletter 💼 Follow Vendoroo on LinkedIn 🌐 Visit Vendoroo's Website Chapters: 00:00 Introduction and Personal Anecdote 00:43 Introducing the Podcast and Sponsor 01:17 Discussion on Tony Klein's Podcast 02:07 AI in Property Management 02:43 Defined vs. Undefined Work 04:15 Impact of AI on Work Fulfillment 05:15 Practical Applications of AI 07:22 Conclusion and Call to Action