Pulse

In this episode of Pulse by Intuji, Julian Wallis sits down with Nick Eshkenazi, a global digital transformation leader with 25+ years of experience helping organisations rethink how they work, lead, and adapt. Nick explains why transformation has little to do with technology and everything to do with mindset, agility, and leadership behaviour. He breaks down how the most successful organisations shift focus from predicting the future to building the ability to adapt fast. This conversation unpacks how empowered teams, servant leadership, and continuous improvement create organisations built for resilience — not reaction. Topics Covered 00:00:00 – Introduction Julian introduces Nick and the theme: why mindset and agility outshine technology in transformation. 00:06:33 – What “Digital” Really Means Why transformation fails when it’s treated as a tool rollout instead of a cultural shift. 00:08:39 – Agility and Adaptability Nick’s approach to helping organisations embrace uncertainty and build flexibility. 00:13:27 – Aligning Work with Strategy How frameworks like OKRs keep teams focused and accountable. 00:17:49 – Servant Leadership Why the best leaders exist to enable their teams’ success. 00:21:32 – Transformation Is Not a Checklist The trap of vanity projects and box-ticking in digital initiatives. 00:24:12 – Building Agility as a Core Capability Why adaptability is the true measure of progress. 00:28:59 – The Three Cs of Change Nick’s formula for lasting transformation — Communication, Collaboration, Co-creation. 00:36:12 – Democratising AI Skills How empowering people accelerates innovation and adoption. 00:40:30 – Final Reflections 1% improvement each day compounds into extraordinary progress. Key Takeaways from this Episode Digital transformation fails when treated as a technology upgrade instead of a mindset shift.Agility and adaptability are the most valuable organisational capabilities in uncertain times.Servant leadership unlocks empowerment, innovation, and trust across teams.Continuous improvement compounds — 1% better each day leads to exponential growth.Successful change is built on communication, collaboration, and co-creation.Learn More About Intuji: Visit our Learning Centre at (https://intuji.com/learning-centre/) for more resources on digital transformation, AI, and business innovation. Connect with Us: Pulse LinkedIn: (https://www.linkedin.com/company/pulse-by-intuji/) Intuji LinkedIn: (https://www.linkedin.com/company/intuji/) Intuji Website: (https://intuji.com/) Don’t forget to like, subscribe, and share this episode if you found it insightful!