Why Empathy Wins: Leading People In An AI World
Tue Feb 03 2026
In this episode I’m joined by Dr. Robin Hills, founder of Ei4Change and a long-time educator in emotional intelligence. We explore why the future is human, how empathy drives real performance, and what leaders can do that AI never will. Robin shares how self-awareness translates into intelligent behavior, why personality assessments are only useful when we apply them, and how the seven basic human emotions show up in everyday leadership. We also talk cultural context, creating safe learning environments, and Robin’s updated take on emotional resilience in business – his updated 2nd edition of: The Authority Guide to Emotional Resilience in Business.
Key Takeaways
Emotional intelligence is a success skill. Empathy, purpose, and values-based decisions inspire people in ways technology cannot.Self-awareness is the gateway to intelligent behavior. Know your strengths and limitations, then practice regulating emotions in real situations.Tools are helpful, not definitive. Personality assessments and AI are starting points. Make outputs relevant to your voice, culture, and context.Lead humans, not abstractions. Focus on relationships, collaboration, and creating environments where people can learn and contribute.The seven basic emotions matter at work. Recognizing blends of joy, anger, sadness, fear, surprise, disgust, and contempt helps leaders respond wisely.
Robin can be found at:
Website: https://ei4change.com/
LinkedIn: linkedin.com/in/robinhills
In appreciation for being here, I have some gifts for you:
A LinkedIn Checklist for setting up your fully optimized Profile:
An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it.
AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!
Connect with me:
http://JanicePorter.com
https://www.linkedin.com/in/janiceporter/
https://www.facebook.com/janiceporter1
https://www.instagram.com/socjanice/
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In this episode I’m joined by Dr. Robin Hills, founder of Ei4Change and a long-time educator in emotional intelligence. We explore why the future is human, how empathy drives real performance, and what leaders can do that AI never will. Robin shares how self-awareness translates into intelligent behavior, why personality assessments are only useful when we apply them, and how the seven basic human emotions show up in everyday leadership. We also talk cultural context, creating safe learning environments, and Robin’s updated take on emotional resilience in business – his updated 2nd edition of: The Authority Guide to Emotional Resilience in Business. Key Takeaways Emotional intelligence is a success skill. Empathy, purpose, and values-based decisions inspire people in ways technology cannot.Self-awareness is the gateway to intelligent behavior. Know your strengths and limitations, then practice regulating emotions in real situations.Tools are helpful, not definitive. Personality assessments and AI are starting points. Make outputs relevant to your voice, culture, and context.Lead humans, not abstractions. Focus on relationships, collaboration, and creating environments where people can learn and contribute.The seven basic emotions matter at work. Recognizing blends of joy, anger, sadness, fear, surprise, disgust, and contempt helps leaders respond wisely. Robin can be found at: Website: https://ei4change.com/ LinkedIn: linkedin.com/in/robinhills In appreciation for being here, I have some gifts for you: A LinkedIn Checklist for setting up your fully optimized Profile: An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener! Connect with me: http://JanicePorter.com https://www.linkedin.com/in/janiceporter/ https://www.facebook.com/janiceporter1 https://www.instagram.com/socjanice/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a note in the comment section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you...