Erica Farmer Explains What Actually Works When AI Hits the Workforce
Wed Jan 07 2026
What if AI isn’t threatening your job — but exposing how we work?
AI isn’t just another tool rollout, it’s reshaping how people think, work, and relate to their jobs. This episode explores why most AI initiatives struggle, what really drives adoption, and how learning and people teams can lead change without fear, guilt, or burnout. It’s a practical and human conversation about mindset, skills, and designing work that actually supports people.
Drawing on decades of experience across major UK brands and now as a consultant and author, Erica Farmer shares insights from large-scale transformation, neurodivergence, and the realities of running a modern L&D business. As co-founder of Quantum Rise Talent Group and author of AI for People Professionals, she brings a grounded, people-first lens to one of the biggest shifts facing workplaces today.
Key Takeaways
I’ve learned that AI adoption fails when we treat it like a system rollout instead of a human shift. Hearts and minds always come before skills and tools.AI isn’t about working faster — it’s about removing mental load so people can do more of what actually matters. That’s the real productivity gain.If L&D doesn’t lead experimentation and mindset change, someone else will. And that’s how the function becomes irrelevant.
Timestamps
[00:00:00] Introduction & purpose of the podcast[00:01:45] Erica’s background and move from corporate to consultancy[00:06:10] The realities of running an L&D business[00:10:45] AI as more than productivity — the mindset shift[00:14:20] The personal “AI dividend” and neurodivergence[00:17:30] Why AI adoption fails in organizations[00:19:50] Best L&D experience and human-first change design[00:27:10] Career failure, neurodivergence, and growth[00:33:40] Comic-Con, Marvel, and leadership metaphors[00:42:30] Advice for L&D leaders facing AI disruption
Links:
Erica Farmer on LinkedInQuantum RiseTom Bailey on LinkedInTom Bailey Website
More
What if AI isn’t threatening your job — but exposing how we work? AI isn’t just another tool rollout, it’s reshaping how people think, work, and relate to their jobs. This episode explores why most AI initiatives struggle, what really drives adoption, and how learning and people teams can lead change without fear, guilt, or burnout. It’s a practical and human conversation about mindset, skills, and designing work that actually supports people. Drawing on decades of experience across major UK brands and now as a consultant and author, Erica Farmer shares insights from large-scale transformation, neurodivergence, and the realities of running a modern L&D business. As co-founder of Quantum Rise Talent Group and author of AI for People Professionals, she brings a grounded, people-first lens to one of the biggest shifts facing workplaces today. Key Takeaways I’ve learned that AI adoption fails when we treat it like a system rollout instead of a human shift. Hearts and minds always come before skills and tools.AI isn’t about working faster — it’s about removing mental load so people can do more of what actually matters. That’s the real productivity gain.If L&D doesn’t lead experimentation and mindset change, someone else will. And that’s how the function becomes irrelevant. Timestamps [00:00:00] Introduction & purpose of the podcast[00:01:45] Erica’s background and move from corporate to consultancy[00:06:10] The realities of running an L&D business[00:10:45] AI as more than productivity — the mindset shift[00:14:20] The personal “AI dividend” and neurodivergence[00:17:30] Why AI adoption fails in organizations[00:19:50] Best L&D experience and human-first change design[00:27:10] Career failure, neurodivergence, and growth[00:33:40] Comic-Con, Marvel, and leadership metaphors[00:42:30] Advice for L&D leaders facing AI disruption Links: Erica Farmer on LinkedInQuantum RiseTom Bailey on LinkedInTom Bailey Website