Zombie companies, ARR, and broken SaaS economics | Brett Queener
Thu Feb 05 2026
In this episode of Run the Numbers, CJ sits down with Brett Queener, Managing Director at Bonfire Ventures, to trace the origins of ARR and examine how new revenue models are reshaping B2B software. Drawing on Brett’s time at Salesforce and SmartRecruiters, they explore the shift from annual contracts to outcome-based pricing, what it means for forecasting and gtm strategy, and where the next major inflection points in SaaS are likely to emerge.
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SPONSORS:
RightRev is an automated revenue recognition platform built for modern pricing models like usage-based pricing, bundles, and mid-cycle upgrades. RightRev lets companies scale monetization without slowing down close or compliance. For RevRec that keeps growth moving, visit https://www.rightrev.com
Rillet is an AI-native ERP built for modern finance teams that want to close faster without fighting legacy systems. Designed to support complex revenue recognition, multi-entity operations, and real-time reporting, Rillet helps teams achieve a true zero-day close—with some customers closing in hours, not days. If you’re scaling on an ERP that wasn’t built in the 90s, book a demo at https://www.rillet.com/cj
Tabs is an AI-native revenue platform that unifies billing, collections, and revenue recognition for companies running usage-based or complex contracts. By bringing together ERP, CRM, and real product usage data into a single system of record, Tabs eliminates manual reconciliations and speeds up close and cash collection. Companies like Cortex, Statsig, and Cursor trust Tabs to scale revenue efficiently. Learn more at https://www.tabs.com/run
Abacum is a modern FP&A platform built by former CFOs to replace slow, consultant-heavy planning tools. With self-service integrations and AI-powered workflows for forecasting, variance analysis, and scenario modeling, Abacum helps finance teams scale without becoming software admins. Trusted by teams at Strava, Replit, and JG Wentworth—learn more at https://www.abacum.ai
Brex is an intelligent finance platform that combines corporate cards, built-in expense management, and AI agents to eliminate manual finance work. By automating expense reviews and reconciliations, Brex gives CFOs more time for the high-impact work that drives growth. Join 35,000+ companies like Anthropic, Coinbase, and DoorDash at https://www.brex.com/metrics
Metronome is real-time billing built for modern software companies. Metronome turns raw usage events into accurate invoices, gives customers bills they actually understand, and keeps finance, product, and engineering perfectly in sync. That’s why category-defining companies like OpenAI and Anthropic trust Metronome to power usage-based pricing and enterprise contracts at scale. Focus on your product — not your billing. Learn more and get started at https://www.metronome.com
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LINKS:
Brett on LinkedIn: https://www.linkedin.com/in/brettqueener/
Brett’s Substack: https://queener.substack.com/
CJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/
Mostly metrics: https://www.mostlymetrics.com
The Staffing Ratios Salesforce Used, with Brett Queener of Bonfire VC
https://youtu.be/lJVgstAXjJs
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TIMESTAMPS:
00:02:54 Welcome Brett & episode setup
00:03:51 On-prem software to SaaS
00:05:54 Salesforce & recurring revenue
00:07:15 On-prem costs & partner bloat
00:09:58 Contracts, control & comp shifts
00:14:15 Lock-in, renewals & SaaS drift
00:16:20 Sponsors — RightRev | Rillet | Tabs
00:19:48 From buying to hiring software
00:21:59 Agents change pricing & planning
00:25:59 Forecasting without ARR
00:28:03 Talent models break
00:29:45 Sponsors — Abacum | Brex | Metronome
00:33:01 Rethinking sales & comp
00:36:47 Selling by doing the job
00:40:50 The future role of sales
00:46:10 Zombie SaaS & category collapse
00:51:07 Context as the moat
00:56:07 Where AI hits next
00:58:44 Vertical AI & hidden TAMs
01:02:12 $1B startups vs mega rounds
01:05:48 Dilution, fund math & pressure
01:08:03 Choosing your founder path
More
In this episode of Run the Numbers, CJ sits down with Brett Queener, Managing Director at Bonfire Ventures, to trace the origins of ARR and examine how new revenue models are reshaping B2B software. Drawing on Brett’s time at Salesforce and SmartRecruiters, they explore the shift from annual contracts to outcome-based pricing, what it means for forecasting and gtm strategy, and where the next major inflection points in SaaS are likely to emerge. — SPONSORS: RightRev is an automated revenue recognition platform built for modern pricing models like usage-based pricing, bundles, and mid-cycle upgrades. RightRev lets companies scale monetization without slowing down close or compliance. For RevRec that keeps growth moving, visit https://www.rightrev.com Rillet is an AI-native ERP built for modern finance teams that want to close faster without fighting legacy systems. Designed to support complex revenue recognition, multi-entity operations, and real-time reporting, Rillet helps teams achieve a true zero-day close—with some customers closing in hours, not days. If you’re scaling on an ERP that wasn’t built in the 90s, book a demo at https://www.rillet.com/cj Tabs is an AI-native revenue platform that unifies billing, collections, and revenue recognition for companies running usage-based or complex contracts. By bringing together ERP, CRM, and real product usage data into a single system of record, Tabs eliminates manual reconciliations and speeds up close and cash collection. Companies like Cortex, Statsig, and Cursor trust Tabs to scale revenue efficiently. Learn more at https://www.tabs.com/run Abacum is a modern FP&A platform built by former CFOs to replace slow, consultant-heavy planning tools. With self-service integrations and AI-powered workflows for forecasting, variance analysis, and scenario modeling, Abacum helps finance teams scale without becoming software admins. Trusted by teams at Strava, Replit, and JG Wentworth—learn more at https://www.abacum.ai Brex is an intelligent finance platform that combines corporate cards, built-in expense management, and AI agents to eliminate manual finance work. By automating expense reviews and reconciliations, Brex gives CFOs more time for the high-impact work that drives growth. Join 35,000+ companies like Anthropic, Coinbase, and DoorDash at https://www.brex.com/metrics Metronome is real-time billing built for modern software companies. Metronome turns raw usage events into accurate invoices, gives customers bills they actually understand, and keeps finance, product, and engineering perfectly in sync. That’s why category-defining companies like OpenAI and Anthropic trust Metronome to power usage-based pricing and enterprise contracts at scale. Focus on your product — not your billing. Learn more and get started at https://www.metronome.com — LINKS: Brett on LinkedIn: https://www.linkedin.com/in/brettqueener/ Brett’s Substack: https://queener.substack.com/ CJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/ Mostly metrics: https://www.mostlymetrics.com The Staffing Ratios Salesforce Used, with Brett Queener of Bonfire VC https://youtu.be/lJVgstAXjJs — TIMESTAMPS: 00:02:54 Welcome Brett & episode setup 00:03:51 On-prem software to SaaS 00:05:54 Salesforce & recurring revenue 00:07:15 On-prem costs & partner bloat 00:09:58 Contracts, control & comp shifts 00:14:15 Lock-in, renewals & SaaS drift 00:16:20 Sponsors — RightRev | Rillet | Tabs 00:19:48 From buying to hiring software 00:21:59 Agents change pricing & planning 00:25:59 Forecasting without ARR 00:28:03 Talent models break 00:29:45 Sponsors — Abacum | Brex | Metronome 00:33:01 Rethinking sales & comp 00:36:47 Selling by doing the job 00:40:50 The future role of sales 00:46:10 Zombie SaaS & category collapse 00:51:07 Context as the moat 00:56:07 Where AI hits next 00:58:44 Vertical AI & hidden TAMs 01:02:12 $1B startups vs mega rounds 01:05:48 Dilution, fund math & pressure 01:08:03 Choosing your founder path