There is a Shortage of Quality Plumbers - THIS is How We Fix That ft. Tony Bertolino, Vice President of the National PHCC
Mon Feb 02 2026
In this episode of the Service MVP Podcast, Joe Crisara, America’s Service Coach, sits down with Tony Bertolino, Vice President of the National PHCC (Plumbing-Heating-Cooling Contractors) Organization and a fourth-generation plumber, to talk about the real future of the trades.
This is more than a career story — it’s a powerful conversation about legacy, leadership, education, workforce development, and elevating the plumbing industry at a time when skilled trades are more essential than ever.
Tony shares firsthand insight into what’s changing fastest in plumbing, why education and mentorship matter, and how organizations like PHCC are shaping the next generation of skilled professionals. From licensing paths to leadership habits, this episode challenges outdated perceptions of the trades and highlights the massive opportunity available for those willing to step up.
You’ll Learn:
✅ Why the skilled trades are more critical than ever — and misunderstood
✅ How plumbers can build long-term careers, not just jobs
✅ The biggest challenges facing workforce development today
✅ What PHCC offers contractors, technicians, and future leaders
✅ The habits Tony sees in top-performing plumbers and technicians
✅ Why education, personal growth, and mentorship drive retention
If you’re a plumbing, HVAC, or service contractor — or someone considering a future in the trades — this episode will reshape how you view the industry and your role in it.
💡 Free Resources Mentioned:
Join the MVP Club! Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now!
https://go.servicemvp.com/mvp-club
Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today!
https://book.servicemvp.com/get-your-book
Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue!
https://go.servicemvp.com/schedule-10-minute-call
Support the show
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In this episode of the Service MVP Podcast, Joe Crisara, America’s Service Coach, sits down with Tony Bertolino, Vice President of the National PHCC (Plumbing-Heating-Cooling Contractors) Organization and a fourth-generation plumber, to talk about the real future of the trades. This is more than a career story — it’s a powerful conversation about legacy, leadership, education, workforce development, and elevating the plumbing industry at a time when skilled trades are more essential than ever. Tony shares firsthand insight into what’s changing fastest in plumbing, why education and mentorship matter, and how organizations like PHCC are shaping the next generation of skilled professionals. From licensing paths to leadership habits, this episode challenges outdated perceptions of the trades and highlights the massive opportunity available for those willing to step up. You’ll Learn: ✅ Why the skilled trades are more critical than ever — and misunderstood ✅ How plumbers can build long-term careers, not just jobs ✅ The biggest challenges facing workforce development today ✅ What PHCC offers contractors, technicians, and future leaders ✅ The habits Tony sees in top-performing plumbers and technicians ✅ Why education, personal growth, and mentorship drive retention If you’re a plumbing, HVAC, or service contractor — or someone considering a future in the trades — this episode will reshape how you view the industry and your role in it. 💡 Free Resources Mentioned: Join the MVP Club! Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now! https://go.servicemvp.com/mvp-club Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today! https://book.servicemvp.com/get-your-book Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue! https://go.servicemvp.com/schedule-10-minute-call Support the show