The AI Revolution in E-Commerce
Sun Jan 18 2026
In this insightful conversation, Karen Nikoghosyan, CEO of eSwap Global, shares his entrepreneurial journey from a young software engineer in Armenia to leading a multi-channel inventory and order management platform. Alongside host Michael Bernzweig, they discuss the transformative role of AI in e-commerce, emphasizing its impact on customer experience, operations, and the competitive landscape. The discussion also covers the challenges and opportunities of AI-driven marketing and the future of AI employees in e-commerce.
Takeaways
Entrepreneurial journeys are rarely straight paths to success.AI is transforming e-commerce from customer experience to operations.Karen started his journey in software engineering at a young age.eSwap Global offers inventory and order management for multi-channel sellers.AI tools are essential for efficient e-commerce operations.AI-driven marketing is changing competition on platforms like Amazon and eBay.AI employees will soon be integral to e-commerce businesses.Personalization and automation are key to e-commerce success.Predictive analytics and fraud prevention are crucial in e-commerce.Starting with AI early is vital for staying competitive. Sound bites
AI is transforming e-commerce.Entrepreneurial journeys are rarely straight paths.AI-driven marketing is the future.Personalization is key to success.Automation is revolutionizing e-commerce.Predictive analytics is crucial.Fraud prevention is vital.Start with AI early.AI employees are the future.Karen's journey from engineer to CEO.Chapters
Introduction to Karen NikoghosyanThe Role of AI in E-CommerceChallenges and Opportunities in AI-Driven MarketingThe Future of AI Employees in E-Commerce
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In this insightful conversation, Karen Nikoghosyan, CEO of eSwap Global, shares his entrepreneurial journey from a young software engineer in Armenia to leading a multi-channel inventory and order management platform. Alongside host Michael Bernzweig, they discuss the transformative role of AI in e-commerce, emphasizing its impact on customer experience, operations, and the competitive landscape. The discussion also covers the challenges and opportunities of AI-driven marketing and the future of AI employees in e-commerce. Takeaways Entrepreneurial journeys are rarely straight paths to success.AI is transforming e-commerce from customer experience to operations.Karen started his journey in software engineering at a young age.eSwap Global offers inventory and order management for multi-channel sellers.AI tools are essential for efficient e-commerce operations.AI-driven marketing is changing competition on platforms like Amazon and eBay.AI employees will soon be integral to e-commerce businesses.Personalization and automation are key to e-commerce success.Predictive analytics and fraud prevention are crucial in e-commerce.Starting with AI early is vital for staying competitive. Sound bites AI is transforming e-commerce.Entrepreneurial journeys are rarely straight paths.AI-driven marketing is the future.Personalization is key to success.Automation is revolutionizing e-commerce.Predictive analytics is crucial.Fraud prevention is vital.Start with AI early.AI employees are the future.Karen's journey from engineer to CEO.Chapters Introduction to Karen NikoghosyanThe Role of AI in E-CommerceChallenges and Opportunities in AI-Driven MarketingThe Future of AI Employees in E-Commerce Ready to action this strategy?Connect with this expert now for a complimentary strategy consult or exclusive offer. https://summit.softwareoasis.com/activate-offers/ (Claim Your Offer / Schedule Consultation) Apply to Present at our Live Events as an experthttps://experts.softwareoasis.com/expert-introductions Get Your Networking Passhttps://experts.softwareoasis.com/executive-networking-pass Claim your complimentary event pass and attend live:https://bootcamps.softwareoasis.com/ https://summit.softwareoasis.com/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.