How Agiliti Wins Clients for Life with Business-Focused Tech
Fri May 23 2025
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In this episode of Start Grow Manage, Jeff Loehr sits down with Stuart Garzarelli and Michael Ratka of Agiliti—a powerhouse MSP with a surprising origin story. Discover how a life-changing injury sparked Stuart's journey into tech, how both founders weathered the 2008 economic storm, and why “curiosity” and “tenacity” are more than just buzzwords at Agiliti—they're the backbone of their success.
You’ll hear how they evolved from firefighting IT issues to solving high-impact business problems, turning their clients into raving fans. Learn how they transitioned from techs to trusted advisors, the critical mistakes they avoided, and how manufacturers benefit from their laser-focused strategic approach. If you're an MSP founder ready to shift from chaos to clarity, you won’t want to miss this one.
🎧 Tune in for real talk, actionable insights, and the business truths every MSP owner needs to hear.
👤 Jeff
https://www.linkedin.com/in/jeffloehr/
https://twitter.com/jeffloehr
Connect w/ Agiliti ⭐️
Stewart Garzarelli https://www.linkedin.com/in/sgarzarelli/
Michael Ratka https://www.linkedin.com/in/michael-ratka-2bbb7464/
⭐️ LEARN MORE: https://startgrowmanage.com/cta-yt
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JOIN OUR COMMUNITY 👋_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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Start, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you engage, energize and execute on building a business that powers an extraordinary life. Learn more about our programs and how they can fuel your fire.
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Send us a text In this episode of Start Grow Manage, Jeff Loehr sits down with Stuart Garzarelli and Michael Ratka of Agiliti—a powerhouse MSP with a surprising origin story. Discover how a life-changing injury sparked Stuart's journey into tech, how both founders weathered the 2008 economic storm, and why “curiosity” and “tenacity” are more than just buzzwords at Agiliti—they're the backbone of their success. You’ll hear how they evolved from firefighting IT issues to solving high-impact business problems, turning their clients into raving fans. Learn how they transitioned from techs to trusted advisors, the critical mistakes they avoided, and how manufacturers benefit from their laser-focused strategic approach. If you're an MSP founder ready to shift from chaos to clarity, you won’t want to miss this one. 🎧 Tune in for real talk, actionable insights, and the business truths every MSP owner needs to hear. 👤 Jeff https://www.linkedin.com/in/jeffloehr/ https://twitter.com/jeffloehr Connect w/ Agiliti ⭐️ Stewart Garzarelli https://www.linkedin.com/in/sgarzarelli/ Michael Ratka https://www.linkedin.com/in/michael-ratka-2bbb7464/ ⭐️ LEARN MORE: https://startgrowmanage.com/cta-yt FOLLOW US 👋_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ⚙️ Start Grow Manage https://www.linkedin.com/company/start-grow-manage/ https://instagram.com/startgrowmanage https://www.facebook.com/StartGrowManage JOIN OUR COMMUNITY 👋_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ https://startgrowmanage.com/apply Start, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you engage, energize and execute on building a business that powers an extraordinary life. Learn more about our programs and how they can fuel your fire. Facebook • Instagram • LinkedIn