The Profit in the Line: Turning Taproom Wait Time into a 5-Star Experience
Tue Feb 03 2026
Waiting in line or at a table is often seen as a problem, but in high-performing taprooms, it’s an opportunity.
In this episode, we explore how small, intentional touches during wait time can make guests feel seen, valued, and excited - turning frustration into anticipation, improving first impressions, and increasing overall spend per visit.
How to keep guests engaged while they waitUsing wait time to tell your story and sell softlyWhy acknowledgement matters more than speedJoin the conversation at Taproom Success.com!
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Waiting in line or at a table is often seen as a problem, but in high-performing taprooms, it’s an opportunity. In this episode, we explore how small, intentional touches during wait time can make guests feel seen, valued, and excited - turning frustration into anticipation, improving first impressions, and increasing overall spend per visit. How to keep guests engaged while they waitUsing wait time to tell your story and sell softlyWhy acknowledgement matters more than speedJoin the conversation at Taproom Success.com!