Balancing Profit and Social Responsibility with Joe Dent
Thu Feb 05 2026
Customers are no longer impressed by profit alone. They want to see what brands stand for. Recent global research shows that more than three quarters of consumers say they are more likely to trust and stay loyal to brands that act in socially and environmentally responsible ways, even when times are tough.
In this episode of The Bliss Business Podcast, we sit down with Joe Dent, CEO of Everything Pets, a Division of Loyalty Brands, to explore how franchise leaders can grow profit while honoring their responsibility to animals, communities, and the people behind the counter.
Joe shares powerful insights on:
• What balancing profit and social responsibility really looks like in a pet focused franchise system
• The systems that help franchisees deliver both strong financials and real community impact
• Whether empathy and purpose can truly scale across multi unit, multi brand organizations
• Practical steps leaders can take to align values, operations, and growth
🎙️ Hosted by Tullio Siragusa
🎧 Produced by Martha Huerta
The future belongs to brands that can look their customers, communities, and investors in the eye and say, “We did well by doing good” and have the receipts to prove it.
More
Customers are no longer impressed by profit alone. They want to see what brands stand for. Recent global research shows that more than three quarters of consumers say they are more likely to trust and stay loyal to brands that act in socially and environmentally responsible ways, even when times are tough. In this episode of The Bliss Business Podcast, we sit down with Joe Dent, CEO of Everything Pets, a Division of Loyalty Brands, to explore how franchise leaders can grow profit while honoring their responsibility to animals, communities, and the people behind the counter. Joe shares powerful insights on: • What balancing profit and social responsibility really looks like in a pet focused franchise system • The systems that help franchisees deliver both strong financials and real community impact • Whether empathy and purpose can truly scale across multi unit, multi brand organizations • Practical steps leaders can take to align values, operations, and growth 🎙️ Hosted by Tullio Siragusa 🎧 Produced by Martha Huerta The future belongs to brands that can look their customers, communities, and investors in the eye and say, “We did well by doing good” and have the receipts to prove it.