Changing Perceptions and Happiness in Healthcare for Better Patient Outcomes with Vernon Bainton
Thu Jan 29 2026
Dr. Vernon Bainton, Chief Medical Officer at Havas Lynx and co-founder of the Health and Happiness Lab, shares his journey from medicine to healthcare innovation, focusing on patient-centred care and the importance of measuring happiness and well-being in both patients and staff.
Vernon shares insights on the limitations of traditional clinical metrics, the impact of the pandemic on workplace well-being, and practical strategies for fostering trust, purpose, and joy at work.
Today's conversation highlights the essential role of well-being in healthcare and organisational success.
Vernon's tips for a happy workplace:
Move beyond traditional job satisfaction (consider people's lives as a whole)Change how you capture information and set goalsFoster trust and accountability (build a culture of trust)
Links and resources mentioned in this episode:
Havas LynxHappy Workplace
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Dr. Vernon Bainton, Chief Medical Officer at Havas Lynx and co-founder of the Health and Happiness Lab, shares his journey from medicine to healthcare innovation, focusing on patient-centred care and the importance of measuring happiness and well-being in both patients and staff. Vernon shares insights on the limitations of traditional clinical metrics, the impact of the pandemic on workplace well-being, and practical strategies for fostering trust, purpose, and joy at work. Today's conversation highlights the essential role of well-being in healthcare and organisational success. Vernon's tips for a happy workplace: Move beyond traditional job satisfaction (consider people's lives as a whole)Change how you capture information and set goalsFoster trust and accountability (build a culture of trust) Links and resources mentioned in this episode: Havas LynxHappy Workplace