#150 Hospitality Is the Advantage: Why Service Businesses Win Without More Ads or Tech
Wed Feb 04 2026
Neil Rogers shows you how to master your message by using hospitality as a disciplined, strategic advantage in service-based businesses.
Tune In Now
Why fast acknowledgment builds trust before any sale
How hospitality becomes a business discipline
The real cost of slow or careless follow up
Why service matters more than marketing tactics
How small interactions create big results
Chapters
00:00:00 Introduction and episode overview
00:02:00 Reading the room and responding to leads quickly
00:05:00 Bartending lessons that translate to business
00:11:00 Organization, professionalism, and trust
00:16:00 Hospitality happiness and customer experience
00:22:00 Old school service versus modern shortcuts
00:28:00 Creativity, follow up, and human connection
00:33:00 Positive Activity and mindset practices
00:39:00 Practical advice for service-based business owners
00:41:00 Final takeaways and guest invitation
Quotable
Fast acknowledgment matters more than perfect answers in service relationships.
~ Neil Rogers
Invitation From Guest
Get your FREE Positive Activity™ Guides and Playbook
https://www.positiveactivity.net/free-downloads
Connect With Our Guest
https://www.positiveactivity.net
https://www.amazon.com/Bar-Tips-Everything-Needed-Learned/dp/B0BZ1V85T1
https://www.barnesandnoble.com/w/bar-tips-neil-rogers/1143235874
https://www.instagram.com/neilrogerspositiveactivity/
https://www.instagram.com/positiveactivitytm/
https://www.tiktok.com/@positiveactivity
https://www.facebook.com/authorneilrogers
https://www.youtube.com/channel/UC6C_rB34QvfPpZkB67fzkqQ
https://www.linkedin.com/in/neil-p-rogers-cas-68a4a22/
https://twitter.com/NeilRogersTips
The post #150 Hospitality Is the Advantage: Why Service Businesses Win Without More Ads or Tech first appeared on The Lead Machine Growth Show with Paul Guyon.
More
Neil Rogers shows you how to master your message by using hospitality as a disciplined, strategic advantage in service-based businesses. Tune In Now Why fast acknowledgment builds trust before any sale How hospitality becomes a business discipline The real cost of slow or careless follow up Why service matters more than marketing tactics How small interactions create big results Chapters 00:00:00 Introduction and episode overview 00:02:00 Reading the room and responding to leads quickly 00:05:00 Bartending lessons that translate to business 00:11:00 Organization, professionalism, and trust 00:16:00 Hospitality happiness and customer experience 00:22:00 Old school service versus modern shortcuts 00:28:00 Creativity, follow up, and human connection 00:33:00 Positive Activity and mindset practices 00:39:00 Practical advice for service-based business owners 00:41:00 Final takeaways and guest invitation Quotable Fast acknowledgment matters more than perfect answers in service relationships. ~ Neil Rogers Invitation From Guest Get your FREE Positive Activity™ Guides and Playbook https://www.positiveactivity.net/free-downloads Connect With Our Guest https://www.positiveactivity.net https://www.amazon.com/Bar-Tips-Everything-Needed-Learned/dp/B0BZ1V85T1 https://www.barnesandnoble.com/w/bar-tips-neil-rogers/1143235874 https://www.instagram.com/neilrogerspositiveactivity/ https://www.instagram.com/positiveactivitytm/ https://www.tiktok.com/@positiveactivity https://www.facebook.com/authorneilrogers https://www.youtube.com/channel/UC6C_rB34QvfPpZkB67fzkqQ https://www.linkedin.com/in/neil-p-rogers-cas-68a4a22/ https://twitter.com/NeilRogersTips The post #150 Hospitality Is the Advantage: Why Service Businesses Win Without More Ads or Tech first appeared on The Lead Machine Growth Show with Paul Guyon.