How Lendi Shipped a Customer-Facing AI Agent in 16 Weeks - David Hyman
Tue Jan 27 2026
Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production.
In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing AI agent in 16 weeks - and what it really takes to become AI-native in a regulated industry.
We cover:
Why AI pilots / POCs stall before productionProject Aurora: rebuilding workflows with AI at the core (not bolting on chat)Agentic AI governance: human-on-the-loop vs human-in-the-loopCross-functional hackathons that surface real, shippable AI use casesMeasuring ROI when the marginal cost of building is collapsingThe VIC framework: Velocity, Intelligence, CapacityHow AI agents change skills, culture, trust, and leadershipBig tech owning the stack: where the next opportunities still existIf you’re a founder, operator, or leader trying to move beyond AI hype and actually ship, this is a must-listen.
Subscribe + leave a review if you’re enjoying Moonshot - it helps more than you think.
Connect with Tatjana (Moonshot):
Instagram: https://www.instagram.com/tatjana.moonshot
LinkedIn: https://www.linkedin.com/in/tatjana-pandurevic-a8071bba/
YouTube: https://www.youtube.com/@tatjana.pandurevic
Connect with David Hyman:
LinkedIn: https://www.linkedin.com/in/dhyman/
Send us a text
More
Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production. In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing AI agent in 16 weeks - and what it really takes to become AI-native in a regulated industry. We cover: Why AI pilots / POCs stall before productionProject Aurora: rebuilding workflows with AI at the core (not bolting on chat)Agentic AI governance: human-on-the-loop vs human-in-the-loopCross-functional hackathons that surface real, shippable AI use casesMeasuring ROI when the marginal cost of building is collapsingThe VIC framework: Velocity, Intelligence, CapacityHow AI agents change skills, culture, trust, and leadershipBig tech owning the stack: where the next opportunities still existIf you’re a founder, operator, or leader trying to move beyond AI hype and actually ship, this is a must-listen. Subscribe + leave a review if you’re enjoying Moonshot - it helps more than you think. Connect with Tatjana (Moonshot): Instagram: https://www.instagram.com/tatjana.moonshot LinkedIn: https://www.linkedin.com/in/tatjana-pandurevic-a8071bba/ YouTube: https://www.youtube.com/@tatjana.pandurevic Connect with David Hyman: LinkedIn: https://www.linkedin.com/in/dhyman/ Send us a text