#36 - What Climbing Kilimanjaro Taught Me About Hospitality
Thu Feb 05 2026
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PeterPeter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in hospitality, service excellence, and tourism's real impact on communities.
In this episode, Peter shares stories from 8 days on the mountain with 11 hikers and 55 crew members, revealing how Tanzanian guides and porters delivered six-star service at 19,000 feet. From tables and chairs set up for tea breaks to porters thanking tourists for meaningful work, the experience reshaped Peter's understanding of what great hospitality actually means.
Plus: The AI revelation Peter had on the flight home that changed how he thinks about technology in tourism.
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This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.
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#AIinTourism #Hospitality #TourismAI #ServiceExcellence #Kilimanjaro
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Donate to Melanie's Ascent Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! PeterPeter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in hospitality, service excellence, and tourism's real impact on communities. In this episode, Peter shares stories from 8 days on the mountain with 11 hikers and 55 crew members, revealing how Tanzanian guides and porters delivered six-star service at 19,000 feet. From tables and chairs set up for tea breaks to porters thanking tourists for meaningful work, the experience reshaped Peter's understanding of what great hospitality actually means. Plus: The AI revelation Peter had on the flight home that changed how he thinks about technology in tourism. Subscribe to our newsletter Follow Tourism AI Network: Instagram X (Twitter) Facebook LinkedIn Website This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere. Want to launch your own? Try Riverside here. #AIinTourism #Hospitality #TourismAI #ServiceExcellence #Kilimanjaro