S4E21 - Mastering the Balance of Leadership At Your Dealership
Wed Jan 07 2026
From the finance office to General Manager, Jesse Hill of Safford Mazda Sterling shares how he balances family life with a busy career, how he led a virtual change in the finance office and advice for future dealership leaders.
For more information about our guest, visit their LinkedIn.
Episode Breakdown
0:00 - Jesse’s journey to the auto industry
7:29 - Balancing family with the demands of retail automotive careers
13:39 - Initial thoughts on virtual finance at the dealership
19:42 - How virtual F&I caused other processes to evolve
22:43 - The transition from the finance office to General Manager
28:29 - Key skills to develop for leadership roles
33:23 - The Process of converting a store from one OEM at another
36:50 - Dealership focus for 2026
43:41 - Bet it or Forget it: AI, front end gross profit, dealership culture
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From the finance office to General Manager, Jesse Hill of Safford Mazda Sterling shares how he balances family life with a busy career, how he led a virtual change in the finance office and advice for future dealership leaders. For more information about our guest, visit their LinkedIn. Episode Breakdown 0:00 - Jesse’s journey to the auto industry 7:29 - Balancing family with the demands of retail automotive careers 13:39 - Initial thoughts on virtual finance at the dealership 19:42 - How virtual F&I caused other processes to evolve 22:43 - The transition from the finance office to General Manager 28:29 - Key skills to develop for leadership roles 33:23 - The Process of converting a store from one OEM at another 36:50 - Dealership focus for 2026 43:41 - Bet it or Forget it: AI, front end gross profit, dealership culture Liked this episode? Find our full episode library here.