Cpl CEO Lorna Conn on navigating AI transformation and the skills gap
Wed Feb 04 2026
How can leaders navigate the tension between AI automation and developing core critical human skills? In our latest episode, Lorna Conn, CEO of Cpl, explores the evolution of the global labour market. Managing a workforce of 14,000, Lorna argues that while AI fluency is non-negotiable, the future belongs to those who master "deep human skills"—creativity, compassionate leadership, and critical oversight. Discover why lifelong learning is the ultimate competitive advantage in a tech-enabled world and how forward-thinking companies are upskilling for the AI era.
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How can leaders navigate the tension between AI automation and developing core critical human skills? In our latest episode, Lorna Conn, CEO of Cpl, explores the evolution of the global labour market. Managing a workforce of 14,000, Lorna argues that while AI fluency is non-negotiable, the future belongs to those who master "deep human skills"—creativity, compassionate leadership, and critical oversight. Discover why lifelong learning is the ultimate competitive advantage in a tech-enabled world and how forward-thinking companies are upskilling for the AI era.