Unprofessional

In this solo episode, Hilary Corna breaks down what a “wait and see” culture really looks like inside growing organizations—especially during uncertainty—and why it quietly becomes one of the most expensive ways to run a business. She explains the three root causes that create reactive teams (fear of rocking the boat, unclear ownership, and overload), the hidden costs of waiting, and the simple cultural habits that help teams shift from reacting to leading—without needing a massive transformation. TIMESTAMPS [00:50] What a “wait and see” culture sounds like in real life [01:32] Defining the pattern: reacting instead of leading [02:58] Why companies become “wait and see” (3 root causes) [03:06] Root cause #1–2: fear of discomfort + unclear ownership [03:54] Root cause #3: overload (when improvement feels like “extra work”) [04:37] Reframing improvement: it’s part of the job, not “on top” of the job [06:15] The true cost of waiting (trust, burnout, chaos) [07:11] How to avoid it: practical cultural habits that create momentum [07:26] Habit #1: fix things while they’re still small [07:56] Habit #2: build a cadence for action (motion beats intention) [08:37] Habit #3: reward ownership, not perfection [09:22] The one-question challenge to start changing the culture today [09:45] The hidden danger: it teaches people to stop caring