What Gets Measured

AI tools are everywhere. Real adoption is scarce. In this episode of What Gets Measured, Jake Sanders and Jessica Graeser sit down with Ben Tasker, AI Workforce Development Strategist and Senior AI Strategist at National Grid, to unpack why so many AI initiatives stall—and what actually makes them stick. Ben shares lessons from building applied AI programs across healthcare, higher education, and large enterprises, including what it takes to prepare thousands of people for AI-enabled work. The conversation moves beyond tools into skills, systems thinking, trust, and learning cultures—and why AI strategy succeeds or fails at the human level. If you're a marketer, analytics leader, or operator trying to turn AI experimentation into measurable performance, this conversation will change how you think about readiness, risk, and real impact. SHOWPAGE: www.ninjacat.io/blog/wgm-podcast-why-skills-beat-tools-in-ai 🎧 Topics include: Why AI adoption is a human problem Skills vs. tools in AI strategy Augmentation, not replacement, for marketing teams Trust, learning, and AI at scale Cutting through AI hype to real value The future of AI recommendations and discoverability