NEW HORIZON IN HEALTH SYSTEM READINESS FOR AI INNOVATION
Thu Jan 15 2026
At the 2025 Medical Innovation Olympics, a powerful all-star expert panel moderated by Melissa Norcross (Vice President, Corporate Strategy, Hyland Software) featuring Eddie Power (CEO, Empower Medical, former Global Medical Affairs Leader at Pfizer), Vivek Mukhatyar (Senior Director, Medical AI Team Lead, Pfizer), and Ravi Kiran Koppichetti (Senior Analyst, Manufacturing Technology, Vertex; former Lead IT Data Engineer, Novo Nordisk) cut through the hype and delivered a practical playbook for leaders in healthcare:
1) Fall in love with the problem, not the tool; 2) Think in systems, not silos; and 3) Train your people, not just your models.
Timeline
00:00 Highlight 1: Why AI Innovation Fails When the Problem Is Mis-framed
01:20 Highlight 2: Probable vs Precise Decisions: Where AI Helps vs Where Governance Must Lead
03:38 Highlight 3: Falling in Love with the Problem, Not the Solution
04:38 Highlight 4: Non-Patient AI Use Cases: Process, Partnership & Proof
06:00 Leadership in the Age of AI: Framing the Right Questions
08:52 Systems Thinking in Healthcare Innovation (Hepatitis C Case Study)
11:35 Constraints in Medical Affairs: Where Humans Must Stay in the Loop
13:19 AI as “Intelligence on Tap” vs Clinical Decision Authority
17:53 Defining Target Conditions and What “Done” Really Means
20:15 Systems Failures in Real-World Healthcare Environments
22:50 How Providers, Payers, and Pharma Are Using AI Today
25:47 Who Decides: Human vs AI Agents in Regulated Healthcare
27:18 Industry 4.0 Explained: Integrating OT and IT in Pharma Manufacturing
30:33 Data Quality, Trust, and Why Most Organizational Data Is Unstructured
32:03 Probabilistic AI vs Precision Decisions: A Leadership Framework
34:35 Trust, Evaluations, and Human-in-the-Loop AI Design
39:11 Why 95% of AI Pilots Fail — and the Role of AI Ambassadors
43:08 Closing Reflections: Systems Thinking, Learning Loops, and Fearless Curiosity
More
At the 2025 Medical Innovation Olympics, a powerful all-star expert panel moderated by Melissa Norcross (Vice President, Corporate Strategy, Hyland Software) featuring Eddie Power (CEO, Empower Medical, former Global Medical Affairs Leader at Pfizer), Vivek Mukhatyar (Senior Director, Medical AI Team Lead, Pfizer), and Ravi Kiran Koppichetti (Senior Analyst, Manufacturing Technology, Vertex; former Lead IT Data Engineer, Novo Nordisk) cut through the hype and delivered a practical playbook for leaders in healthcare: 1) Fall in love with the problem, not the tool; 2) Think in systems, not silos; and 3) Train your people, not just your models. Timeline 00:00 Highlight 1: Why AI Innovation Fails When the Problem Is Mis-framed 01:20 Highlight 2: Probable vs Precise Decisions: Where AI Helps vs Where Governance Must Lead 03:38 Highlight 3: Falling in Love with the Problem, Not the Solution 04:38 Highlight 4: Non-Patient AI Use Cases: Process, Partnership & Proof 06:00 Leadership in the Age of AI: Framing the Right Questions 08:52 Systems Thinking in Healthcare Innovation (Hepatitis C Case Study) 11:35 Constraints in Medical Affairs: Where Humans Must Stay in the Loop 13:19 AI as “Intelligence on Tap” vs Clinical Decision Authority 17:53 Defining Target Conditions and What “Done” Really Means 20:15 Systems Failures in Real-World Healthcare Environments 22:50 How Providers, Payers, and Pharma Are Using AI Today 25:47 Who Decides: Human vs AI Agents in Regulated Healthcare 27:18 Industry 4.0 Explained: Integrating OT and IT in Pharma Manufacturing 30:33 Data Quality, Trust, and Why Most Organizational Data Is Unstructured 32:03 Probabilistic AI vs Precision Decisions: A Leadership Framework 34:35 Trust, Evaluations, and Human-in-the-Loop AI Design 39:11 Why 95% of AI Pilots Fail — and the Role of AI Ambassadors 43:08 Closing Reflections: Systems Thinking, Learning Loops, and Fearless Curiosity