Ep 100_ Experiences Sell
Fri Feb 06 2026
Customer expectations have changed, and pricing alone no longer drives decisions.In this episode, Orly and Dottie break down why experience is now the primary value driver, how premium moments justify premium pricing, and why businesses that invest in memorable experiences outperform those that compete on cost. From technology to staff engagement, this conversation reframes how leaders should think about growth, loyalty, and long-term profitability.
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Customer expectations have changed, and pricing alone no longer drives decisions.In this episode, Orly and Dottie break down why experience is now the primary value driver, how premium moments justify premium pricing, and why businesses that invest in memorable experiences outperform those that compete on cost. From technology to staff engagement, this conversation reframes how leaders should think about growth, loyalty, and long-term profitability.