Building a Trust-Based Practice: Ethics, Boundaries & Word-of-Mouth Growth — with Tara Grossi
Wed Jan 28 2026
This week on Beyond the Bottom Line, Bob and Maria sit down with Tara Grossi, a psychic medium, healer, and spiritual counselor who has quietly built a decades-long practice rooted in ethics, discretion, and trust. With nearly 30 years of experience, Tara shares what it actually looks like to operate a deeply personal, emotionally intense service business — one that cannot be scaled, automated, or outsourced — and why boundaries, integrity, and word-of-mouth referrals are the foundation of her success. This conversation goes beyond spiritual work and into the realities of running a values-based practice: managing emotional labor, protecting clients, navigating skepticism, setting ethical limits, and sustaining yourself while serving others. Rather than focusing on prediction or spectacle, Tara discusses the operational discipline behind her work — including client boundaries, confidentiality, emotional sustainability, and why not every client is the right client. Topics covered include: - How Tara built her business almost entirely through word-of-mouth - Why ethical boundaries matter more than growth or scale - Managing emotional and energetic burnout in people-centered work - How skepticism shows up — and why she doesn’t market to convince - When and why she turns clients away (and refunds them) - The responsibility that comes with guiding people through grief - Why her work complements — not replaces — therapy and medical care - What it means to run a service business where you are the product 🎧 Listen wherever you get your podcasts 📺 Or watch the full conversation on YouTube ......DISCLOSURES This podcast is for informational and educational purposes only and should not be considered personalized investment, tax, or legal advice. Any guest services mentioned are independent of Stone House Investment Management, LLC. Investment advisory services are offered through Stone House Investment Management, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Testimonials are unpaid and may not be representative. Past performance is not indicative of future results. Please refer to our ADV and other disclosures for complete information: https://www.stonehouseinv.com/disclosures/
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This week on Beyond the Bottom Line, Bob and Maria sit down with Tara Grossi, a psychic medium, healer, and spiritual counselor who has quietly built a decades-long practice rooted in ethics, discretion, and trust. With nearly 30 years of experience, Tara shares what it actually looks like to operate a deeply personal, emotionally intense service business — one that cannot be scaled, automated, or outsourced — and why boundaries, integrity, and word-of-mouth referrals are the foundation of her success. This conversation goes beyond spiritual work and into the realities of running a values-based practice: managing emotional labor, protecting clients, navigating skepticism, setting ethical limits, and sustaining yourself while serving others. Rather than focusing on prediction or spectacle, Tara discusses the operational discipline behind her work — including client boundaries, confidentiality, emotional sustainability, and why not every client is the right client. Topics covered include: - How Tara built her business almost entirely through word-of-mouth - Why ethical boundaries matter more than growth or scale - Managing emotional and energetic burnout in people-centered work - How skepticism shows up — and why she doesn’t market to convince - When and why she turns clients away (and refunds them) - The responsibility that comes with guiding people through grief - Why her work complements — not replaces — therapy and medical care - What it means to run a service business where you are the product 🎧 Listen wherever you get your podcasts 📺 Or watch the full conversation on YouTube ......DISCLOSURES This podcast is for informational and educational purposes only and should not be considered personalized investment, tax, or legal advice. Any guest services mentioned are independent of Stone House Investment Management, LLC. Investment advisory services are offered through Stone House Investment Management, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Testimonials are unpaid and may not be representative. Past performance is not indicative of future results. Please refer to our ADV and other disclosures for complete information: https://www.stonehouseinv.com/disclosures/