Why SOPs Fail in Construction (And How to Build Ones Your Team Actually Uses)
Thu Jan 22 2026
Most construction business owners know they need SOPs.Almost none of them have SOPs their team actually uses.
In this episode of Construction Champions, Ron Nussbaum sits down with Butch Santucci to break down why SOPs fail in construction, why most contractors overcomplicate them, and how to build systems that actually get followed in the real world.
Butch explains why trying to document everything perfectly stops most owners from ever finishing SOPs, why buying generic SOP templates usually creates more confusion, and how turning what’s in your head into simple, usable processes frees up time, reduces mistakes, and exposes hidden profit.
This episode is not about corporate playbooks or binders collecting dust. It’s about building living SOPs that protect your business, support your team, and allow you to step away without chaos.
If you feel like your team keeps asking the same questions, mistakes repeat themselves, or your business only runs smoothly when you’re involved in everything, this episode gives you a practical path forward.
Guest Info
Name: Butch Santucci
Website: https://betterbizperformance.com/
Expertise: Construction operations, SOP development, process documentation
Focus: Turning tribal knowledge into usable systems that scale
🔹 Connect with Ron
Follow Ron Nussbaum for real-world construction leadership, sales, and communication insights.
LinkedIn: https://www.linkedin.com/in/ron-nussbaum
🔹 Built for Construction Teams
BuilderComs helps contractors keep all client and team communication in one place, so nothing gets missed and projects move faster.
Learn more: https://buildercoms.com/go/pod
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Most construction business owners know they need SOPs.Almost none of them have SOPs their team actually uses. In this episode of Construction Champions, Ron Nussbaum sits down with Butch Santucci to break down why SOPs fail in construction, why most contractors overcomplicate them, and how to build systems that actually get followed in the real world. Butch explains why trying to document everything perfectly stops most owners from ever finishing SOPs, why buying generic SOP templates usually creates more confusion, and how turning what’s in your head into simple, usable processes frees up time, reduces mistakes, and exposes hidden profit. This episode is not about corporate playbooks or binders collecting dust. It’s about building living SOPs that protect your business, support your team, and allow you to step away without chaos. If you feel like your team keeps asking the same questions, mistakes repeat themselves, or your business only runs smoothly when you’re involved in everything, this episode gives you a practical path forward. Guest Info Name: Butch Santucci Website: https://betterbizperformance.com/ Expertise: Construction operations, SOP development, process documentation Focus: Turning tribal knowledge into usable systems that scale 🔹 Connect with Ron Follow Ron Nussbaum for real-world construction leadership, sales, and communication insights. LinkedIn: https://www.linkedin.com/in/ron-nussbaum 🔹 Built for Construction Teams BuilderComs helps contractors keep all client and team communication in one place, so nothing gets missed and projects move faster. Learn more: https://buildercoms.com/go/pod