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Artwork for Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

Zendesk: Customer Service Software & Sales CRM
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ManagementPodcastsBusinessTechnologyENunited-statesDaily or near-daily
4.9 / 5
<p>Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.</p><p>On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.</p><p><br></p><p>We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.</p><p><br></p><p>Like and subscribe to receive new episodes every other week. Visit <a href="http://www.zendesk.com/blog" rel="noopener noreferrer" target="_blank">www.zendesk.com/blog</a> for updates, bonus content, and more.</p>
Top 59.3% by pitch volume (Rank #29661 of 50,000)Data updated Feb 10, 2026

Key Facts

Publishes
Daily or near-daily
Episodes
32
Founded
N/A
Category
Management
Number of listeners
Private
Hidden on public pages

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Public snapshot
Audience: Under 4K / month
Canonical: https://podpitch.com/podcasts/conversations-with-zendesk-interviews-about-customer-service-support-and-customer-experien
Cadence: Dormant
Reply rate: Under 2%

Latest Episodes

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Mastering the art of discovery commerce with TikTok Shop

Fri May 16 2025

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Discovery commerce is turning the traditional shopping experience on its head. Instead of searching for specific products, consumers are now discovering them through smart algorithms, short-form videos, and live content tailored to their interests. JP Stoops, Head of TikTok Shop's App Store, joins Zendesk Insights to explain how community, creator content, and AI are reshaping the path to purchase. Key Takeaways: (00:00) The importance of ecommerce brands embracing technology and community to drive growth. (02:11) Discovery commerce is transforming how people find and buy products. (05:03) The role of TikTok Shop in the larger TikTok (08:20) Authenticity performs well on TikTok (09:35) Role of creator collaborations in creating authentic content (11:01) The importance of building trust with users (13:43) Unpacking the live shopping trend and its origins (16:56) Best practices for getting started with live shopping (19:37) Live shopping provides real-time product feedback (20:51) Important apps and integrations for any TikTok seller (22:55) 4 things JP is excited about for the future (24:01) Importance of generative AI as a tool for creators Follow Zendesk on LinkedIn for all the latest CX trends, news, and product announcements. Sign up for a free trial at zendesk.com/ai. #ZendeskAI #CX #CustomerService #CustomerExperience

More

Discovery commerce is turning the traditional shopping experience on its head. Instead of searching for specific products, consumers are now discovering them through smart algorithms, short-form videos, and live content tailored to their interests. JP Stoops, Head of TikTok Shop's App Store, joins Zendesk Insights to explain how community, creator content, and AI are reshaping the path to purchase. Key Takeaways: (00:00) The importance of ecommerce brands embracing technology and community to drive growth. (02:11) Discovery commerce is transforming how people find and buy products. (05:03) The role of TikTok Shop in the larger TikTok (08:20) Authenticity performs well on TikTok (09:35) Role of creator collaborations in creating authentic content (11:01) The importance of building trust with users (13:43) Unpacking the live shopping trend and its origins (16:56) Best practices for getting started with live shopping (19:37) Live shopping provides real-time product feedback (20:51) Important apps and integrations for any TikTok seller (22:55) 4 things JP is excited about for the future (24:01) Importance of generative AI as a tool for creators Follow Zendesk on LinkedIn for all the latest CX trends, news, and product announcements. Sign up for a free trial at zendesk.com/ai. #ZendeskAI #CX #CustomerService #CustomerExperience

Key Metrics

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Pitches sent
11
From PodPitch users
Rank
#29661
Top 59.3% by pitch volume (Rank #29661 of 50,000)
Average rating
4.9
Ratings count may be unavailable
Reviews
11
Written reviews (when available)
Publish cadence
Daily or near-daily
Dormant
Episode count
32
Data updated
Feb 10, 2026
Social followers
40.4K

Public Snapshot

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ManagementPodcastsBusinessTechnology
Country
United States
Language
English
Language (ISO)
Release cadence
Daily or near-daily
Latest episode date
Fri May 16 2025

Audience & Outreach (Public)

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Audience range
Under 4K / month
Public band
Reply rate band
Under 2%
Public band
Response time band
Private
Hidden on public pages
Replies received
Private
Hidden on public pages

Public ranges are rounded for privacy. Unlock the full report for exact values.

Presence & Signals

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Social followers
40.4K
Contact available
Yes
Masked on public pages
Sponsors detected
Private
Hidden on public pages
Guest format
Private
Hidden on public pages

Social links

No public profiles listed.

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Audience & Growth
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Monthly listeners49,360
Reply rate18.2%
Avg response4.1 days
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Contact preview
m***@hidden
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Sponsor signals
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Sponsor mentionsLikely
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How To Pitch Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

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Reviews

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4.9 / 5
RatingsN/A
Written reviews11

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Frequently Asked Questions About Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

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What is Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience about?

<p>Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.</p><p>On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.</p><p><br></p><p>We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.</p><p><br></p><p>Like and subscribe to receive new episodes every other week. Visit <a href="http://www.zendesk.com/blog" rel="noopener noreferrer" target="_blank">www.zendesk.com/blog</a> for updates, bonus content, and more.</p>

How often does Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience publish new episodes?

Daily or near-daily

How many listeners does Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience get?

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