Episode 25: The Heritage and Hospitality Approach with Gleneagles and Estelle Manor
Wed Feb 04 2026
Conor O’Leary, Group Managing Director for Gleneagles & Estelle Manor, joins Adam Deflorian
on this episode of Luxury Travel Innovators to discuss how a hotel with a century of history is leading the way in digital innovation with a human-first service mentality.
Key topics include:
Why Gleneagles is affectionately known as the “Glorious Playground” and has attracted travelers time and again throughout its 100-year history.
How defining luxury as “time given back” is a pillar of the brand’s philosophy.
How the brand stays cutting edge by using technology to enhance, not replace, human connection.
Brought to you by https://www.azds.com/
Follow us @azdsgroup on Instagram
Produced by Brenna Darling and Chase Gohl, 2026
Opening by Melissa Kennedy and Ellery Ross-Reid, 2026
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Conor O’Leary, Group Managing Director for Gleneagles & Estelle Manor, joins Adam Deflorian on this episode of Luxury Travel Innovators to discuss how a hotel with a century of history is leading the way in digital innovation with a human-first service mentality. Key topics include: Why Gleneagles is affectionately known as the “Glorious Playground” and has attracted travelers time and again throughout its 100-year history. How defining luxury as “time given back” is a pillar of the brand’s philosophy. How the brand stays cutting edge by using technology to enhance, not replace, human connection. Brought to you by https://www.azds.com/ Follow us @azdsgroup on Instagram Produced by Brenna Darling and Chase Gohl, 2026 Opening by Melissa Kennedy and Ellery Ross-Reid, 2026