Episode #73 - It's Not A Talent Issue, It's A Training Issue with Matt Taranto
Wed Feb 04 2026
In this episode of Making a (Multi) Million Dollar Medspa, Kathy is joined by her husband and business partner, Matt Taranto to break down why training and team development are non-negotiable for sustainable medspa growth. They discuss how treating education as a long-term investment — not an expense — leads to stronger culture, better retention, and higher provider performance. The conversation reinforces a core truth of top-performing clinics: the best-trained teams don’t just deliver better outcomes — they attract talent, earn client trust, and scale smarter.
Talking PointsWhy training drives retention, not just skill developmentTreating education as a long-term business investmentProtecting training investments without damaging cultureIdentifying hiring red flags Using KPIs to guide individualized education plansEliminating territorial behavior to strengthen teamsLeveraging slower months for focused skill-buildingReinforcing learning through ongoing accountabilityPositioning ongoing training as a market differentiatorClick here for your downloadable resource.
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In this episode of Making a (Multi) Million Dollar Medspa, Kathy is joined by her husband and business partner, Matt Taranto to break down why training and team development are non-negotiable for sustainable medspa growth. They discuss how treating education as a long-term investment — not an expense — leads to stronger culture, better retention, and higher provider performance. The conversation reinforces a core truth of top-performing clinics: the best-trained teams don’t just deliver better outcomes — they attract talent, earn client trust, and scale smarter. Talking PointsWhy training drives retention, not just skill developmentTreating education as a long-term business investmentProtecting training investments without damaging cultureIdentifying hiring red flags Using KPIs to guide individualized education plansEliminating territorial behavior to strengthen teamsLeveraging slower months for focused skill-buildingReinforcing learning through ongoing accountabilityPositioning ongoing training as a market differentiatorClick here for your downloadable resource. Ad Links: MINT Aesthetics Online E-courses In-Person Training