Key Account Management. What to Pay Attention To
Thu Feb 05 2026
In this episode of MindVerse, we dive into the world of Key Account Management and what it truly takes to build strong, long-term client partnerships. We welcome Rozita Kocheska, a seasoned leader with over eight years at Slice, where she has grown from customer support and account management into leading major account teams and heading Implementation Operations Coordination.
We discuss what great account management really looks like — from strengthening relationships with key accounts, corporates, and franchises in the U.S., to identifying growth opportunities and delivering value beyond the contract. Rozita shares insights on her professional evolution, leadership style, and the skills every account manager needs to succeed in today’s competitive market.
Whether you’re an aspiring account manager, a sales professional, or a business leader, this episode offers practical advice on becoming a trusted partner, driving customer success, and scaling business growth through effective key account strategies.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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In this episode of MindVerse, we dive into the world of Key Account Management and what it truly takes to build strong, long-term client partnerships. We welcome Rozita Kocheska, a seasoned leader with over eight years at Slice, where she has grown from customer support and account management into leading major account teams and heading Implementation Operations Coordination. We discuss what great account management really looks like — from strengthening relationships with key accounts, corporates, and franchises in the U.S., to identifying growth opportunities and delivering value beyond the contract. Rozita shares insights on her professional evolution, leadership style, and the skills every account manager needs to succeed in today’s competitive market. Whether you’re an aspiring account manager, a sales professional, or a business leader, this episode offers practical advice on becoming a trusted partner, driving customer success, and scaling business growth through effective key account strategies. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.