Assemble the Standards: Making Quality Second Nature at Prime
Fri Jan 30 2026
Discover how Prime brings together industry recognized accreditation frameworks—like URAC, ISO, and NCQA—to create a unified, reliable approach to patient safety and operational excellence. In this episode, we break down how quality standards become everyday practice through embedded processes, continuous improvement, internal audits, and real world examples that demonstrate measurable impact for clients, members, and partners.
00:20: Intro
03:12: Importance of quality operations
15:50: Pharmacy accreditations on the frontline
22:15: Preparing for an emergency
23:25: Being a trusted partner
28:56: What's next in the quality universe?
31:52: New & emerging accreditations to watch
33:50: Closing
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Discover how Prime brings together industry recognized accreditation frameworks—like URAC, ISO, and NCQA—to create a unified, reliable approach to patient safety and operational excellence. In this episode, we break down how quality standards become everyday practice through embedded processes, continuous improvement, internal audits, and real world examples that demonstrate measurable impact for clients, members, and partners. 00:20: Intro 03:12: Importance of quality operations 15:50: Pharmacy accreditations on the frontline 22:15: Preparing for an emergency 23:25: Being a trusted partner 28:56: What's next in the quality universe? 31:52: New & emerging accreditations to watch 33:50: Closing