Proactive vs Reactive: Rethinking Owner Communication in Revenue Management ft. Michael Savage
Thu Feb 05 2026
“Revenue management isn’t just pricing anymore — it’s everything around it.”
In this episode of RevLabs Pulse on RevLabs by PriceLabs, Kyle Driskell is joined by Michael Savage, Co-founder of Synergy Stays, to discuss why owner communication cadence has become a core part of revenue management. As costs rise and market performance becomes more uneven, revenue managers can’t afford to be reactive or silent.
This conversation reframes owner communication as a proactive strategy — one that builds trust, reduces pressure, and positions revenue managers as true partners, not just pricing operators.
You'll learn:
Why revenue growth doesn’t always mean owner confidenceHow proactive communication changes owner relationshipsWhat effective owner communication cadence looks like for large portfolios
If you manage a multi-market or large portfolio, this episode offers practical perspective on what owners need most right now — and how revenue managers can deliver it.
To learn more, visit https://www.pricelabs.co
Thinking of giving it a try?Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
Check out our reviews on Capterra - https://www.capterra.com/p/158348/PriceLabs/
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“Revenue management isn’t just pricing anymore — it’s everything around it.” In this episode of RevLabs Pulse on RevLabs by PriceLabs, Kyle Driskell is joined by Michael Savage, Co-founder of Synergy Stays, to discuss why owner communication cadence has become a core part of revenue management. As costs rise and market performance becomes more uneven, revenue managers can’t afford to be reactive or silent. This conversation reframes owner communication as a proactive strategy — one that builds trust, reduces pressure, and positions revenue managers as true partners, not just pricing operators. You'll learn: Why revenue growth doesn’t always mean owner confidenceHow proactive communication changes owner relationshipsWhat effective owner communication cadence looks like for large portfolios If you manage a multi-market or large portfolio, this episode offers practical perspective on what owners need most right now — and how revenue managers can deliver it. To learn more, visit https://www.pricelabs.co Thinking of giving it a try?Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up Check out our reviews on Capterra - https://www.capterra.com/p/158348/PriceLabs/