Leveraging AI to Enhance Employee Care
Wed Feb 04 2026
In this episode, Sedgwick’s Global Chief Brand Officer Kimberly George and Jo Copeland, SVP of Product Design and Strategy, take listeners inside the evolving world of artificial intelligence in workers’ compensation claims administration. Together, they break down how AI is reshaping service delivery, optimizing decision-making, and elevating both the colleague and consumer experience across the claims lifecycle.