How HCA’s CIO Balances AI Innovation with Operational Stability at Massive Scale
Thu Feb 05 2026
Innovation in healthcare doesn’t start with AI. It starts with operational stability.
In this episode of Technovation, Peter High speaks with Chad Wasserman, CIO of HCA Healthcare, about leading technology at massive scale while keeping patient care at the center. Wasserman explains why “operational quiet” is the foundation that makes AI, data, and digital transformation possible and how HCA balances innovation with reliability across thousands of sites of care.
Key topics include:
Why stability is a prerequisite for innovation
Treating IT as an extension of the care team
Scaling AI responsibly in clinical and engineering domains
Building data platforms to support generational change
Developing technologists through deep business immersion
More
Innovation in healthcare doesn’t start with AI. It starts with operational stability. In this episode of Technovation, Peter High speaks with Chad Wasserman, CIO of HCA Healthcare, about leading technology at massive scale while keeping patient care at the center. Wasserman explains why “operational quiet” is the foundation that makes AI, data, and digital transformation possible and how HCA balances innovation with reliability across thousands of sites of care. Key topics include: Why stability is a prerequisite for innovation Treating IT as an extension of the care team Scaling AI responsibly in clinical and engineering domains Building data platforms to support generational change Developing technologists through deep business immersion