Ep 103: Why Your Agency Isn’t Broken, You’re Just Training It to Fail (And Don’t Know It)
Wed Feb 04 2026
Summary:
Your agency isn’t broken.
It’s behaving exactly the way you trained it to behave.
And that’s the hard truth most agency owners don’t want to hear.
In this solo episode, I break down the uncomfortable lesson it took me nearly a decade to learn: no system, hire, or framework will fix your agency if you don’t fix how you show up as the founder first. I’ve coached dozens of agency owners through operational chaos, accountability issues, and stalled growth and the pattern is always the same.
We focus on the symptom
when the real constraint is staring back at us in the mirror.
Takeaways:
Why installing “better systems” fails if you don’t address the behavior that prevented them in the first place
The bicycle analogy that explains why slowing down is the fastest way to scale
The exact questions I use to trace chaos, churn, and founder burnout back to their root cause
The hidden payoff founders get from staying stuck (control, safety, avoiding hard conversations)
How to identify the one constraint you’re least willing to fix and why that’s the real bottleneck
The standards most founders claim to have but refuse to enforce
A 14 day behavior shift that proves real change (without burning your team out)
Join the free agency uplift community: https://www.agencyuplift.co/group
Get the 5 free custom GPTs that will help you stop being the bottleneck: https://www.agencyuplift.co/blueprint
👉 Get new episodes right to your inbox - click here 👈
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Summary: Your agency isn’t broken. It’s behaving exactly the way you trained it to behave. And that’s the hard truth most agency owners don’t want to hear. In this solo episode, I break down the uncomfortable lesson it took me nearly a decade to learn: no system, hire, or framework will fix your agency if you don’t fix how you show up as the founder first. I’ve coached dozens of agency owners through operational chaos, accountability issues, and stalled growth and the pattern is always the same. We focus on the symptom when the real constraint is staring back at us in the mirror. Takeaways: Why installing “better systems” fails if you don’t address the behavior that prevented them in the first place The bicycle analogy that explains why slowing down is the fastest way to scale The exact questions I use to trace chaos, churn, and founder burnout back to their root cause The hidden payoff founders get from staying stuck (control, safety, avoiding hard conversations) How to identify the one constraint you’re least willing to fix and why that’s the real bottleneck The standards most founders claim to have but refuse to enforce A 14 day behavior shift that proves real change (without burning your team out) Join the free agency uplift community: https://www.agencyuplift.co/group Get the 5 free custom GPTs that will help you stop being the bottleneck: https://www.agencyuplift.co/blueprint 👉 Get new episodes right to your inbox - click here 👈