Talk Smarter. Lead Stronger. The CEO's Playbook for Communication That Inspires Action
Tue Jan 13 2026
In Episode 6.6, Scott and Vince close their limited series with a deep dive into communication, the foundation of effective leadership. They discuss how clarity, tone, and active listening directly influence trust, culture, and performance.
Scott highlights that communication isn't just about speaking clearly but ensuring mutual understanding. Vince shares practical tools such as reflective listening, open-ended questioning, and feedback loops that foster connection and accountability.
They conclude that leaders should model the communication behaviors they want to see, challenge assumptions, and continually ask: What one change could improve your communication right now?
Key Takeaways
Listening to understand builds stronger relationships and trust. Clarity depends on what others hear, not what leaders think they said. Modeling communication sets the tone for organizational culture. Key Insights
Nearly every leadership issue ties back to poor communication. Reflective listening ensures shared understanding before execution. Empathetic listening fosters mutual respect and trust. Nonverbal cues shape the impact of messages more than words alone. 360-degree feedback uncovers blind spots and strengthens leaders. Open-ended questions clarify intent and expectations. Communication quality defines culture quality. Leaders should ask themselves if they are modeling good communication. Listening before reacting prevents misunderstanding and conflict. Intentional communication transforms engagement across teams. Connect:
Scott De Long, Ph.D. & Lead2Goals
Instagram: @scottdelongphd @lead2goals.com LinkedIn: @scottdelongphd Web: lead2goals.com Email: scott@lead2goals.com Books: I Thought I Was A Leader You Win Again, Jack (New for 2025!) Vince Moiso & Vis Business Group
Instagram: @visbiz.us LinkedIn: @vincentmoiso Web: visbiz.us Email: vince@visbiz.us Books How to Survive in the Wilderness The CEO Podcast
Instagram | @theceopodcast LinkedIn | @the-ceo-podcast Facebook | @theceopodcast
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In Episode 6.6, Scott and Vince close their limited series with a deep dive into communication, the foundation of effective leadership. They discuss how clarity, tone, and active listening directly influence trust, culture, and performance. Scott highlights that communication isn't just about speaking clearly but ensuring mutual understanding. Vince shares practical tools such as reflective listening, open-ended questioning, and feedback loops that foster connection and accountability. They conclude that leaders should model the communication behaviors they want to see, challenge assumptions, and continually ask: What one change could improve your communication right now? Key Takeaways Listening to understand builds stronger relationships and trust. Clarity depends on what others hear, not what leaders think they said. Modeling communication sets the tone for organizational culture. Key Insights Nearly every leadership issue ties back to poor communication. Reflective listening ensures shared understanding before execution. Empathetic listening fosters mutual respect and trust. Nonverbal cues shape the impact of messages more than words alone. 360-degree feedback uncovers blind spots and strengthens leaders. Open-ended questions clarify intent and expectations. Communication quality defines culture quality. Leaders should ask themselves if they are modeling good communication. Listening before reacting prevents misunderstanding and conflict. Intentional communication transforms engagement across teams. Connect: Scott De Long, Ph.D. & Lead2Goals Instagram: @scottdelongphd @lead2goals.com LinkedIn: @scottdelongphd Web: lead2goals.com Email: scott@lead2goals.com Books: I Thought I Was A Leader You Win Again, Jack (New for 2025!) Vince Moiso & Vis Business Group Instagram: @visbiz.us LinkedIn: @vincentmoiso Web: visbiz.us Email: vince@visbiz.us Books How to Survive in the Wilderness The CEO Podcast Instagram | @theceopodcast LinkedIn | @the-ceo-podcast Facebook | @theceopodcast