Meet the Experts: Katie Willerick
Wed Feb 04 2026
In this “Meet the Experts” HeartTalk, host Melanie Lawson, MS, sits down with Katie Willerick, vice president of Care Transformation Services at MedAxiom, to explore what it really takes to move from dashboards to better patient care. Katie shares why “trust in the data” is essential to driving change and how building that trust across teams makes analytics fully actionable. She pulls back the curtain on how Lean Six Sigma thinking and clear definitions help teams work smarter and stay aligned.
Guest Bio:
Katie Willerick
Vice President, Care Transformation Services, MedAxiom
As Vice President of Care Transformation Services, Katie Willerick provides strategic leadership for MedAxiom’s care transformation analytics and consulting initiatives, helping cardiovascular organizations translate data into sustained operational and clinical improvement. She partners closely with MedAxiom members, partners and internal teams to advance system-wide performance across the continuum of cardiovascular care.
Katie leads efforts to align data, process improvement and operational strategy, directing awareness and adoption of MedAxiom resources such as MedAxcess, Medicare claims data, population prevalence and incidence insights, and member-reported benchmarking. Her work supports informed decision-making related to access, capacity, workforce optimization and financial sustainability.
With deep expertise in Lean Six Sigma methodology and healthcare operations, Katie provides guidance in areas including cath and EP lab utilization and staffing optimization, ambulatory surgery center pro formas and ramp-up strategy, device clinic operations, and broader cardiovascular service line performance. She is known for helping organizations move from insight to execution by designing scalable, data-driven improvement models.
Katie began her healthcare career in 2005 in the hospital setting at a Baldrige Award-winning organization in the Midwest. She spent three years in the safety department, where she conducted failure modes and effects analyses (FMEAs), supported regulatory compliance initiatives, and implemented a system-wide hand hygiene observation program. She later transitioned to the process management department, facilitating enterprise-wide Kaizen events, developing productivity and performance metrics, and establishing benchmarking frameworks to support continuous improvement. During this time, she earned her Lean Six Sigma Green Belt through Motorola University.
Katie holds a Bachelor of Science in psychology and a Master of Arts in industrial/organizational psychology from Western Michigan University.
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In this “Meet the Experts” HeartTalk, host Melanie Lawson, MS, sits down with Katie Willerick, vice president of Care Transformation Services at MedAxiom, to explore what it really takes to move from dashboards to better patient care. Katie shares why “trust in the data” is essential to driving change and how building that trust across teams makes analytics fully actionable. She pulls back the curtain on how Lean Six Sigma thinking and clear definitions help teams work smarter and stay aligned. Guest Bio: Katie Willerick Vice President, Care Transformation Services, MedAxiom As Vice President of Care Transformation Services, Katie Willerick provides strategic leadership for MedAxiom’s care transformation analytics and consulting initiatives, helping cardiovascular organizations translate data into sustained operational and clinical improvement. She partners closely with MedAxiom members, partners and internal teams to advance system-wide performance across the continuum of cardiovascular care. Katie leads efforts to align data, process improvement and operational strategy, directing awareness and adoption of MedAxiom resources such as MedAxcess, Medicare claims data, population prevalence and incidence insights, and member-reported benchmarking. Her work supports informed decision-making related to access, capacity, workforce optimization and financial sustainability. With deep expertise in Lean Six Sigma methodology and healthcare operations, Katie provides guidance in areas including cath and EP lab utilization and staffing optimization, ambulatory surgery center pro formas and ramp-up strategy, device clinic operations, and broader cardiovascular service line performance. She is known for helping organizations move from insight to execution by designing scalable, data-driven improvement models. Katie began her healthcare career in 2005 in the hospital setting at a Baldrige Award-winning organization in the Midwest. She spent three years in the safety department, where she conducted failure modes and effects analyses (FMEAs), supported regulatory compliance initiatives, and implemented a system-wide hand hygiene observation program. She later transitioned to the process management department, facilitating enterprise-wide Kaizen events, developing productivity and performance metrics, and establishing benchmarking frameworks to support continuous improvement. During this time, she earned her Lean Six Sigma Green Belt through Motorola University. Katie holds a Bachelor of Science in psychology and a Master of Arts in industrial/organizational psychology from Western Michigan University.