Recovery Reach: Behavioral Health Marketing and Business Insights

Rehab marketing isn’t “run Google Ads and pray” anymore—LegitScript, trust, and AI search changed everything. Here’s what treatment centers must do now to grow admissions ethically and predictably. List your center on Recovery.com: https://providers.recovery.com/ Learn more about Nick: https://www.circlesocialinc.com/ In this episode, Clint sits down with Nick Jaworski (CEO of Circle Social) to break down the last decade of treatment center marketing and why the old playbook (PPC arbitrage, crisis calls, and massive spend) stopped working. We unpack the real story behind patient brokering, Google’s clampdown, and why LegitScript certification became a required cost of doing business for addiction treatment marketing. You’ll learn why “vanilla care” kills growth in today’s competitive market—and how the winners build trust through real differentiation, aligned messaging, and airtight operations (marketing promise ↔ clinical delivery ↔ reviews ↔ referrals). Nick explains the shift toward local SEO for rehab centers, why outcomes improve when patients stay closer to home, and why your call center and admissions team must evolve beyond transactional scripts. We also cover a simple, scalable admissions mix Nick uses with providers: a benchmark model that prioritizes business development referrals, alumni/referrals, and diversified digital channels (including rehab SEO, paid media, and emerging AI optimization). Finally, we talk about how AI tools are changing discovery—and why third-party trust sources (like reputable directories and local press) matter more than ever. If you’re a CEO, marketer, or admissions leader in behavioral health, this is your updated rehab marketing strategy for 2026. Subscribe for more, and comment: what’s your biggest growth bottleneck right now? ⏱️ Chapters: 00:00 – Treatment Center Marketing: What Changed in 10 Years 01:10 – The “Easy Mode” Era: Crisis Calls + Opioid Wave 05:40 – ACA Parity + Huge Reimbursements: Why PPC Exploded 08:00 – The Inflection Point: LegitScript + Google Crackdowns 12:10 – Why PPC Isn’t a Strategy (and Why It Used to “Work”) 17:40 – Trust Marketing: Reviews, Reputation, and Localization 22:15 – The “Promise vs Delivery” Gap (Why Brands Get Burned) 26:10 – Differentiation: Stop Offering “Vanilla Care” 30:10 – Call Center Fixes: What Commercial Calls Require 33:30 – BD Support: Event Marketing, LinkedIn, Community Presence 36:10 – ROI Traps: Why Short-Term Tracking Breaks Growth 40:20 – Scaling Reality: What Works at 1 Center Won’t Work at 10 43:10 – The 50/20/30 Admissions Model (BD / Alumni / Digital) 49:50 – AI Optimization: Where Search Is Heading Next 55:00 – Local PR + Third-Party Trust: How AI Chooses Who to Recommend 58:30 – Where to Connect with Nick + Final Takeaways ❓ Questions the Video Answers: How has rehab marketing changed over the last 10 years? What is patient brokering and how did it impact addiction treatment marketing? Why did LegitScript become required for Google Ads in rehab marketing? Why did PPC used to work so well for treatment centers? What is “rehab SEO” and why is it more important now? Why does local SEO matter more than national marketing for treatment centers? How do you build trust in behavioral health marketing today? What does real differentiation look like for a rehab center? Why do treatment center marketing messages fail when operations aren’t aligned? How should admissions teams handle commercial insurance calls differently? What metrics actually matter for call center performance in rehab marketing? How should treatment centers budget when results take 6–12 months? How will AI search change addiction treatment marketing in 2026? #mentalhealth #addictionrecovery #digitalmarketing