What It Takes to Operate 127 QSR Restaurants with Cody Wong, CEO of CW Management Services
Wed Dec 17 2025
This week, Nick Portillo catches up with Cody Wong, CEO of CW Management Services. With oversight of more than 120 franchise locations, Cody breaks down the operational strategies that fuel scalable growth, emphasizing the importance of strong systems, smart technology, and disciplined execution.
He shares firsthand insights into managing the complexities of human resources, accounting, and regulatory compliance, particularly in light of recent legislative changes that have driven up labor costs. They also discuss the critical balance between operational efficiency and creating a positive workplace culture, one that empowers teams to deliver exceptional customer service.
Listen for strategies that support sustainable growth in the fast-casual dining space.
RESOURCES
Portillo Sales
CONTACT
Nick: nick.portillo@portillosales.com
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This week, Nick Portillo catches up with Cody Wong, CEO of CW Management Services. With oversight of more than 120 franchise locations, Cody breaks down the operational strategies that fuel scalable growth, emphasizing the importance of strong systems, smart technology, and disciplined execution. He shares firsthand insights into managing the complexities of human resources, accounting, and regulatory compliance, particularly in light of recent legislative changes that have driven up labor costs. They also discuss the critical balance between operational efficiency and creating a positive workplace culture, one that empowers teams to deliver exceptional customer service. Listen for strategies that support sustainable growth in the fast-casual dining space. RESOURCES Portillo Sales CONTACT Nick: nick.portillo@portillosales.com